HELP - HOME XP PROBLEMS WITH BROADBAND

[Guest]

Hello all
I have just upgraded from win98se to winxp home (using the upgrade option)
My PC seems to be runnun a little slow, but that's the least of my probs!
When I connect to the internet (via AOL(UK) Broadband), My PC gives me a blue
screen message either after a few minutes or when I try to download. The AOL
tech team have exhausted all options. I have reinstalled the drivers,
reinstalled the modem and AOL software. Cleared out files etc. The blue
screen message goes something like." windows has shut down to protect the PC.
Unistall recently installed software etc (which I have done) and it then
says it's done a physical memory dump and I have to reset. Any help much
appreciated

 

[Ben]

Hello all
I have just upgraded from win98se to winxp home (using the upgrade option)
My PC seems to be runnun a little slow, but that's the least of my probs!
When I connect to the internet (via AOL(UK) Broadband), My PC gives me a blue
screen message either after a few minutes or when I try to download. The AOL
tech team have exhausted all options. I have reinstalled the drivers,
reinstalled the modem and AOL software. Cleared out files etc. The blue
screen message goes something like." windows has shut down to protect the PC.
Unistall recently installed software etc (which I have done) and it then
says it's done a physical memory dump and I have to reset. Any help much
appreciated

1.Reinstall the computer to resolve everything.........
2.Reinstall............................................