"Help" function in Word and Excel.

[Martino2]

Windows acts like it doesn't think the Help functions for Word and Excel are
loaded, but they are and eventually come up. Very eventually.

If I click on Help in Word or Excel a window pops up saying "This feature is
not currently installed. Would you like to install it now? Whether I click
yes or no doesn't matter; a window always pops up saying "Preparing to
install ..." and it starts trying to install.

Next, a wondow pops up saying, "The feature you are trying to install is on
a CDROM or ... Insert "Microsoft Office XP small business disk and click
OK." I click "Cancel" and a window pops up saying "Error 1706: Setup cannot
find the required files. etc., etc." I click "OK".

The progression of events is then cycled through several times (It varies.)
notwithstanding my attempts to stop or cancel it. Then, lo and behold, the
Help window pops up and works fine. Or at least it did until today. Now,
instead of the Help window, I get that hateful little paperclip "Office
Assitant" and don't know any way to get rid of him and get to the regular
Help window.

Is there any way to get Windows to believe that the help function for Word
and Excel are, in fact, installed and just open the Help window (not that
nasty little paperclip)?

 

[FrankV]

In control panel click on add-remove and go down to Office. Click on change
and then repair. See if this fixes your problem.

Frank