Help, Frozen mouse!

[Dave Lester]

Hi

The cursor on my mouse (Microsoft intellimouse) is frozen solid in the
centre of the screen. Looking at the control panel, under the mouse
icon, nothing is listed and nothing is listed in the hardware wizard.
Everything else seems to be working ok.

TIA

Dave Lester

 

[Guest]

Sounds silly, but did you try hitting "Escape"?

 

[Ted Zieglar]

No big deal. Here's an overly-cautious approach that will take care of
everything:

1. Uninstall Intellipoint. Is mouse happy? If yes, reinstall Intellipoint
and you're on your way.

2. Mouse still not happy? Uninstall the mouse from Device Manager and
re-boot. On startup, XP will detect the mouse and install its built-in
driver. Now you can install Intellipoint and click away.

You didn't say whether you just recently installed Intellipoint or had it on
your system for a while. If you just installed Intellipoint, it may be that
there was a glitch in the download that somehow messed up the installer (so
download Intellipoint again) or a read error in the CD, if you installed
from a CD (clean the CD and your drive.)

There, I think I covered every angle. You'll have a happy mouse soon.

 

[Dave Lester]

Ted

Thanks for that. I tried option 1, no change. Option 2, well
unfortunately there's no mouse listed in device manager! On startup the
cursor still stuck in the centre of the screen :-(

I've been using this mouse for several months now with no problems. Last
night my son tried installing a game with no success and I think the two
may be connected.

Thanks again
Dave L

 

[Dave Lester]

Hi Ted

I tried option one with no success. Couldn't do option two as there are
no mice listed in Device manager!

The mouse has been used for several months with no problems, I'm sure
it's not a hardware problem as it works fine on another PC.

Thanks again

Dave L