Help file not working correctly after XP SP3 installation

[LostinHelp]

I installed SP3 on a computer running Windows XP Professional and now i'm
having problems accessing help. Specifically the Index and Search features do
not work. Is there a workaround for this?

 

[PA Bear [MS MVP]]

No workaround but...

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3

 

[LostinHelp]

Hi, thank you. I'm actually having problems opening CHM file Help (HTMLHelp).
This occurred only after upgrading to SP3. Are there any known issues with
this?

 

[PA Bear [MS MVP]]

Not unless you didn't install SP3 in the proper environment, no.

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/