Help explorer.exe hangs up when shutting down

[Hank]

I am running Windows XP Home Edition SP2. Quite often now when
I try to shutdown the system a window opens up saying it is storing
something from explorer.exe to close it. Then program is shown to be
non-responding and I have to manually close it to get system down.
Any one have any idea why this is happening and what I can do to stop
it?

TIA
email response not expected but to respond remove .uk at end
TIA
Hank

 

[Carey Frisch [MVP]]

User Profile Hive Cleanup Service
http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&displaylang=en

What's User Profile Hive Cleanup Service (UPHClean)?
http://www.windowsitpro.com/Articles/Print.cfm?ArticleID=42257

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------------------------------------

:

| I am running Windows XP Home Edition SP2. Quite often now when
| I try to shutdown the system a window opens up saying it is storing
| something from explorer.exe to close it. Then program is shown to be
| non-responding and I have to manually close it to get system down.
| Any one have any idea why this is happening and what I can do to stop
| it?
|
| TIA
| email response not expected but to respond remove .uk at end
| TIA
| Hank

 

[Hank]

User Profile Hive Cleanup Service
http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&displaylang=en

What's User Profile Hive Cleanup Service (UPHClean)?
http://www.windowsitpro.com/Articles/Print.cfm?ArticleID=42257

Have downloaded the UPHcleanup file and run it before when I
was getting a similar window with another program. It worked. I
believe UPHclean is what is generating this window I get on shutdown
but if it starts working and explorer.exe is non-responsive so it can
not finish the clean up. I just re-executed the UPHclean.exe file.
Screen went black like it was in DOS mode for awhile then came back.
Will see if this helps.
Thanks for the quick response.
email response not expected but to respond remove .uk at end
TIA
Hank