explorer.exe - Shut Down Problem

[Guest]

Hello All,

My first post here so I am not sure how much information you may need.

The problem is that when I "Shut Down" my computer an error message comes up
saying that "explorer.exe" will not close and when windows cannot close it I
am asked to "End Now" or "Cancel". Pressing either option results in the
computer shutting down.

Sometimes this is followed by "Taskmgr" and I go throught the same process
as above.

Any help would be great! Thank you

 

[FreeComputerConsultant.com]

Can be lots of causes.

First step might be to make sure PC is clean - absent other info about
your system.

http://www.freecomputerconsultant.com/clean-pc.html