help! erratic popup blocker behaviour

[Guest]

Earlier this week I upgraded my XP professional installation from SP1a to
SP2. All has worked well until the April patch update a couple of days ago.
Since then the pop-up blocker in internet explorer has been preventing any
pop-ups from working even when the pop-up blocker is disabled. Instead the
window appears to lockup. Sometimes it will just come back after a couple of
minutes (without opening the new window), sometimes it just reports a
javascript error (interface not supported) which is, I assume, the
windows.open method.

I've attempted a basic clean up through the tools->internet options,
emptying temporary internet files, autocomplete and reseting all of the
security levels. Any attempt to empty the autocomplete lists result in the
window hanging. I've left it for a couple of hours with no response. The task
manager in all instances shows no addition processor activity while this is
happening so I can only assume the the process itself has been blocked.

The same sort of issue seems to be affecting the download of active-x
controls which suggests it is part of the security settings but even putting
everything on "low" makes no difference to the situation.

The irony is the pop-up that allows me to enter this text worked - I just
can't figure out why!

 

[Don Varnau]

Hi,
None of the usual FAQ-type fixes come to mind. ;-)

Some things you might try:
Go to Internet Options> Security> Internet Zone, set it to Default.

Check any third-party security programs to see if one of them is blocking
scripts, scripting, active content, pop-ups, etc. Is the Google toolbar or
Yahoo Companion blocking pop-ups?

Norton Internet Security installed?
http://www.symantec.com/techsupp/nis/nis_2004_info_solve.html
http://www.symantec.com/techsupp/nis/nis_2005_info_solve.html
Or start here http://www.symantec.com/techsupp/consumer.html

Delete the History folder and TIF folder for that account.
http://mvps.org/winhelp2002/delcache.htm It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)

Try these two commands from Start> Run> cmd [enter]
regsvr32 vbscript.dll [enter]
regsvr32 jscript.dll [enter]

Reinstall the JavaScript engine. Go to
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
for the appropriate download.

Other possible solutions at:
http://www.mvps.org/sramesh2k/IEFAQ.htm Tips #21 & 46
http://support.microsoft.com/?kbid=281679
http://www.fjsmjs.com/OE/nolinks.htm
http://www.mvps.org/inetexplorer/answers2.htm#hyperlinks
http://www.mvps.org/inetexplorer/answers.htm#new_window

Hope this helps,
Don
[MS MVP- IE/OE]


"J Brown" wrote in message

 

[Guest]

Thanks for the info. Currently I'm tentatively hoping that the problem is
resolved. After visiting this site the missing pop-ups strangely disappeared
although I haven't tested everything.

I'm rather stuck for an explanation of why but should it start again (no
doubt it will) I suspect the javascript reinstall would be the likely
candidate

Hi,
None of the usual FAQ-type fixes come to mind. ;-)

Some things you might try:
Go to Internet Options> Security> Internet Zone, set it to Default.

Check any third-party security programs to see if one of them is blocking
scripts, scripting, active content, pop-ups, etc. Is the Google toolbar or
Yahoo Companion blocking pop-ups?

Norton Internet Security installed?
http://www.symantec.com/techsupp/nis/nis_2004_info_solve.html
http://www.symantec.com/techsupp/nis/nis_2005_info_solve.html
Or start here http://www.symantec.com/techsupp/consumer.html

Delete the History folder and TIF folder for that account.
http://mvps.org/winhelp2002/delcache.htm It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)

Try these two commands from Start> Run> cmd [enter]
regsvr32 vbscript.dll [enter]
regsvr32 jscript.dll [enter]

Reinstall the JavaScript engine. Go to
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
for the appropriate download.

Other possible solutions at:
http://www.mvps.org/sramesh2k/IEFAQ.htm Tips #21 & 46
http://support.microsoft.com/?kbid=281679
http://www.fjsmjs.com/OE/nolinks.htm
http://www.mvps.org/inetexplorer/answers2.htm#hyperlinks
http://www.mvps.org/inetexplorer/answers.htm#new_window

Hope this helps,
Don
[MS MVP- IE/OE]


"J Brown" wrote in message

Earlier this week I upgraded my XP professional installation from SP1a to
SP2. All has worked well until the April patch update a couple of days ago.
Since then the pop-up blocker in internet explorer has been preventing any
pop-ups from working even when the pop-up blocker is disabled. Instead the
window appears to lockup. Sometimes it will just come back after a couple of
minutes (without opening the new window), sometimes it just reports a
javascript error (interface not supported) which is, I assume, the
windows.open method.

I've attempted a basic clean up through the tools->internet options,
emptying temporary internet files, autocomplete and reseting all of the
security levels. Any attempt to empty the autocomplete lists result in the
window hanging. I've left it for a couple of hours with no response. The task
manager in all instances shows no addition processor activity while this is
happening so I can only assume the the process itself has been blocked.

The same sort of issue seems to be affecting the download of active-x
controls which suggests it is part of the security settings but even putting
everything on "low" makes no difference to the situation.

The irony is the pop-up that allows me to enter this text worked - I just
can't figure out why!

 

[Don Varnau]

Hi,
Glad that it's resolved for now. Sometimes you just get lucky. ;-) Thanks
for the update.
Don
[MS MVP- IE/OE]

"J Brown" wrote in message

Thanks for the info. Currently I'm tentatively hoping that the problem is
resolved. After visiting this site the missing pop-ups strangely disappeared
although I haven't tested everything.

I'm rather stuck for an explanation of why but should it start again (no
doubt it will) I suspect the javascript reinstall would be the likely
candidate

Hi,
None of the usual FAQ-type fixes come to mind. ;-)

Some things you might try:
Go to Internet Options> Security> Internet Zone, set it to Default.
[snip]

"J Brown" wrote in message

Earlier this week I upgraded my XP professional installation from SP1a to
SP2. All has worked well until the April patch update a couple of days ago.
Since then the pop-up blocker in internet explorer has been preventing any
pop-ups from working even when the pop-up blocker is disabled. Instead the
window appears to lockup. [snip]

 

[Geo]

Hi,
Glad that it's resolved for now. Sometimes you just get lucky. ;-) Thanks
for the update.
Don
[MS MVP- IE/OE]

Help! I'm having the same problem except the problem isn't going away.
I have Norton Internet Security installed, but I don't think that's
the problem. I downloaded the FireFox browser and everything works on
that. I also tried to reinstall Javascript engine and that didn't help
either. Anybody else having this problem? Thanks.

George