Help!!! - Computer Continually Restarts when I plug-in USB drive


G

Guest

I have a Toshiba Satellite Laptop running Windows 2000 Professional

When I plug in my external USB hard drive I almost immediately get a message:

"The system is shutting down. Please save all work in progress and log off.
Any unsaved changes will be lost. This shutdown was initiated by NT
AUTHORITY\SYSTEM.

The system process C:\WINNT\SYSTEM32\SERVICES.EXE terminated unexpectedly
with status code 128. The system will shut down and restart."

This seems to have been covered in Article #318447 from the knowledge base -
however I am not running Win2000 server and when I use regedit there is no
shares category under lanmanserver. It seems then that this is not a fix for
my problem

If anyone can help me out it would be greatly appreciated
 
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M

Myweb

Hello David,

Did you try to uninstall all USB drivers reboot and let windows install the
drivers again? Then plug in the drive and try again.


Best regards

Myweb
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
 
M

Myweb

Hello David,

Which SP did you use? And also did you update the last patches to your machine?

Best regards

Myweb
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
 
G

Guest

I am running Service Pack 4 and believe that I have all the latest updates
installed.

I have tried to uninstall the USB hard drive but I keep running into
problems. I can't simply uninstall it from the device manager b/c it won't
show up there until I plug it in and when I plug it in it causes the computer
to restart before I can do anything.

I did try to uninstall it using add/remove hardware. However, I just get an
error message

Still can't figure this one out
 
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J

Jaime Rodríguez

Hello,

This "NT AUTHORITY\SYSTEM." error is almost the same as when Blaster virus
was causing havoc over the Net years ago if i can recall right (not saying
this is your problem, it seems to be different) i think this work-around
might worth a shot:

Go to control panel-Administrative tools, double click on Services and look
for RPC Remote procedure service (i think, translation from Spanish), there
should be two related RPC services there in Services, right-click on them
each and go to properties, then go to Recovery tab, and select on first,
second, following errors "Take No Action", save and close, if I'm correct,
you should not receive this warning and your pc won't reboot...

Hope this helps and really hope you would follow up this work-around, really
sorry if translation from spanish might confuse somehow.

JR.
 

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