Help! comp recognizes retail cd as upgrade!

[Guest]

Hopefully someone has seen this before...

When trying to install my retail version of Windows XP, during setup, I get
the prompt:

"Setup cannot find a previous version of windows installed on your computer.
To continue, setup need to verufy that you qualify to use this upgrade
product."

Problem is, I own a retail version. I specifically had to buy the retail
version 6 months ago because my OEM comp at the time only had a recovery CD,
which for some reson did not let me upgrade.

This is an install on a new comp.

P4 3.2 prescott
p4p800e-deluxe mobo
wd sata hd
corsair 1g 3200 DDR RAM

Any help would be greatly appreciated.

Chris

 

[Sharon F]

Hopefully someone has seen this before...

When trying to install my retail version of Windows XP, during setup, I get
the prompt:

"Setup cannot find a previous version of windows installed on your computer.
To continue, setup need to verufy that you qualify to use this upgrade
product."

Problem is, I own a retail version. I specifically had to buy the retail
version 6 months ago because my OEM comp at the time only had a recovery CD,
which for some reson did not let me upgrade.

This is an install on a new comp.

P4 3.2 prescott
p4p800e-deluxe mobo
wd sata hd
corsair 1g 3200 DDR RAM

Any help would be greatly appreciated.

Chris

You have an upgrade retail CD. It requires "proof" that you qualify for the
upgrade price. The proof would be a CD with a previous version of Windows
(insert disk when the prompt appears). Or restore your computer with the
OEM version of Windows. Then run the upgrade CD.

To avoid the step requiring proof, you would need the full version of the
retail CD.