Help - CIA client can't open applications published in Win2000 TS

G

Guest

OS: win2000 TS SP4
Citrix: Metaframe 1.8 SP4 in a farm

Not sure when this was started due to farm configuration, but it was identified recently.

Citrix clients get an error message said that " "(application name)" failed to start. The Citrix server is unable to process your request to start this published application at this time. Please try again later. ...." when user tried to run applications. Client passed the authentication and login script processes even it took more than 2 minutes, then this error came. Looked from server side and the client session was idling ...

Any help regarding this will be greatly appreciated!

Joey
 
M

Matthew Harris [MVP]

What has recently changed on this system that might cause
this?

-M
-----Original Message-----
OS: win2000 TS SP4
Citrix: Metaframe 1.8 SP4 in a farm

Not sure when this was started due to farm configuration,
but it was identified recently.
Citrix clients get an error message said
that " "(application name)" failed to start. The Citrix
server is unable to process your request to start this
published application at this time. Please try again
later. ...." when user tried to run applications. Client
passed the authentication and login script processes even
it took more than 2 minutes, then this error came. Looked
from server side and the client session was idling ...
 
G

Guest

Thanks for your respond Matthew.

There is no change other than SP4 that was installed back in Aug. or so. As mentioned, it was a member of farm so this problem was not noticed until recently. Currently, this one is isolated from farm.

We have tried to connect with different privileges and nothing help. It has McAfee installed and we have disabled it as other suggested but it does not help neither. Also, the DNS was running in same server as DCs -- (ref. to one of the responds in this group).


Joey
 
M

Matthew Harris [MVP]

Do all the other servers in the farms work correctly with
SP4 installed?

There were a bunch of Post-SP4 Citrix related hotfixes
from Microsoft that you might want to look into...

http://support.microsoft.com/default.aspx?scid=kb;en-
us;824309&Product=win2000

http://support.microsoft.com/?kbid=821225

http://support.microsoft.com/?kbid=324446

http://support.microsoft.com/?kbid=828326

-M
-----Original Message-----
Thanks for your respond Matthew.

There is no change other than SP4 that was installed back
in Aug. or so. As mentioned, it was a member of farm so
this problem was not noticed until recently. Currently,
this one is isolated from farm.
We have tried to connect with different privileges and
nothing help. It has McAfee installed and we have
disabled it as other suggested but it does not help
neither. Also, the DNS was running in same server as DCs -
- (ref. to one of the responds in this group).
 
G

Guest

Thanks matthew.
Yes, other server works fine -- exc. other servers have newer hardware.

will check those links you supplied - appreciate it!

Joey
 

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