Help and Support will not start

V

Victor Giese

I am using Windows XP home. When I click on Help and
support from the start menu, only the hourglass come up
briefly and nothing happens. The start and support files
were operational at one time. How can I get it back?
 
D

Doug Knox MS-MVP

If you've run Toni Arts Easy Cleaner on your XP installation, and allowed it
to delete what it found in the registry, then your Help and Support will not
run. Easy Cleaner deletes the values of 2 necessary Registry keys. See my
web site, www.dougknox.com and go to the Windows XP section. Follow the
appropriate link for Fix Window XP Help. This small VB Script will repair
the damage done by Easy Cleaner. Note: other Registry cleaning programs
cause the same problem.
 

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