help and support doesn't open

[mike]

I'm having trouble with the Help and Support in Windows
XP Pro. When I click on the Start menu icon, an
hourglass comes up briefly but help will not run. i'm
not really sure how to approach this. any suggestions?
thanks

mk

 

[S.Sengupta]

Hello!
Go to Start/Run and type in: helpctr -regserver
if it fails:-
Go to C:\Windows\inf\pchealth.inf. Right click and choose install.Keep
your original XP CD.

Note: The folder is hidden by default. Go to Start/Run and type in:
control folders. View: Show hidden files and folders and uncheck Hide
extensions for known file types.

with regards/
ssg/pronetworks.org

 

[Ramesh]

Hi Mike,

Help and Support Center fix - DougKnox.
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

Visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll down to
"Why doesn't Help and Support Work".

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down
to Item No. 235 (Restore Help and Support Service).

--
Regards,
Ramesh
AOL: SRamesh2k

«·´`·.(*·.¸(`·.¸ ¸.·´)¸.·*).·´`·»
«.............. Ramesh ...............»
«·´`·.(¸.·´(¸.·* *·.¸)`·.¸).·´`·»

~ Please reply to newsgroup ~


I'm having trouble with the Help and Support in Windows
XP Pro. When I click on the Start menu icon, an
hourglass comes up briefly but help will not run. i'm
not really sure how to approach this. any suggestions?
thanks

mk

 

[me]

I'm having trouble with the Help and Support in Windows
XP Pro. When I click on the Start menu icon, an
hourglass comes up briefly but help will not run. i'm
not really sure how to approach this. any suggestions?
thanks

mk

Download and run the VBS file here:

http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

If you used a regcleaner such as Easycleaner this will fix the problem.
You can also put a shortcut to the file as I have in "System Tools" so you
can run it any time.