G
Guest
My help and support center in windows XP is not working
can any one help me please to make it work????
can any one help me please to make it work????
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
R
Ramesh, MS-MVP
What's the error message?
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
My help and support center in windows XP is not working
can any one help me please to make it work????
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
My help and support center in windows XP is not working
can any one help me please to make it work????
G
Guest
there is no error message.
it's just i can't open it at all
i click and click but there is no respond
even when i restart the computer
it's just i can't open it at all
i click and click but there is no respond
even when i restart the computer
R
Ramesh, MS-MVP
Starting with DLL registration. Proceed to next method if one fails to
resolve the problem.
Type in Start, Run dialog:
helpctr -regserver
regsvr32 itss
regsvr32 hhctrl.ocx
regsvr32 jscript
Fix Windows XP Help - from Doug's site:
http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm
In _nothing_ helps, try reinstalling HelpCenter:
Open %systemroot%\inf folder and locate the PCHealth.inf file (might show as
PCHealth in W.Explorer). Right-click the file and choose "Install". Insert
your XP CD when prompted. If you have a Service Pack installed, be sure to
point to the %Windir%\i386\ServicePackFiles folder, or your slipstreamed XP
CD (if available).
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
there is no error message.
it's just i can't open it at all
i click and click but there is no respond
even when i restart the computer
resolve the problem.
Type in Start, Run dialog:
helpctr -regserver
regsvr32 itss
regsvr32 hhctrl.ocx
regsvr32 jscript
Fix Windows XP Help - from Doug's site:
http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm
In _nothing_ helps, try reinstalling HelpCenter:
Open %systemroot%\inf folder and locate the PCHealth.inf file (might show as
PCHealth in W.Explorer). Right-click the file and choose "Install". Insert
your XP CD when prompted. If you have a Service Pack installed, be sure to
point to the %Windir%\i386\ServicePackFiles folder, or your slipstreamed XP
CD (if available).
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
there is no error message.
it's just i can't open it at all
i click and click but there is no respond
even when i restart the computer
G
Guest
Thanx, i will try.
Ramesh said:Starting with DLL registration. Proceed to next method if one fails to
resolve the problem.
Type in Start, Run dialog:
helpctr -regserver
regsvr32 itss
regsvr32 hhctrl.ocx
regsvr32 jscript
Fix Windows XP Help - from Doug's site:
http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm
In _nothing_ helps, try reinstalling HelpCenter:
Open %systemroot%\inf folder and locate the PCHealth.inf file (might show as
PCHealth in W.Explorer). Right-click the file and choose "Install". Insert
your XP CD when prompted. If you have a Service Pack installed, be sure to
point to the %Windir%\i386\ServicePackFiles folder, or your slipstreamed XP
CD (if available).
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
there is no error message.
it's just i can't open it at all
i click and click but there is no respond
even when i restart the computer
Ramesh said:What's the error message?
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
My help and support center in windows XP is not working
can any one help me please to make it work????
G
Guest
thanx alot
it's work
it's work
Ramesh said:Starting with DLL registration. Proceed to next method if one fails to
resolve the problem.
Type in Start, Run dialog:
helpctr -regserver
regsvr32 itss
regsvr32 hhctrl.ocx
regsvr32 jscript
Fix Windows XP Help - from Doug's site:
http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm
In _nothing_ helps, try reinstalling HelpCenter:
Open %systemroot%\inf folder and locate the PCHealth.inf file (might show as
PCHealth in W.Explorer). Right-click the file and choose "Install". Insert
your XP CD when prompted. If you have a Service Pack installed, be sure to
point to the %Windir%\i386\ServicePackFiles folder, or your slipstreamed XP
CD (if available).
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
there is no error message.
it's just i can't open it at all
i click and click but there is no respond
even when i restart the computer
Ramesh said:What's the error message?
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
My help and support center in windows XP is not working
can any one help me please to make it work????
R
Ramesh, MS-MVP
You're welcome!
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
thanx alot
it's work
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
thanx alot
it's work
G
Guest
I will confess to being a pc dummy, but have followed all instructions from
numerous sites to fix my help and support center. I seem to have fixed the
files from all the links to your site Ramesh (and kelly's korner and Doug's).
I even managed to get my pchealth.inf back to do the reinstall.
I still have no help and support.
The part that will not work for me are under the instructions of:
cd /d windir\pchealth\helpctr
I get an error message that:
system cannot find the path specified
I sense that if I could figure this out I will have help and support back.
All error messages have disappeared and help is listed under services now,
yet when I try to open it nothing happens.
The idea of doing a repair from disc is scary for a pc dummy! Yet I may
have no choice if I can't figure this out
numerous sites to fix my help and support center. I seem to have fixed the
files from all the links to your site Ramesh (and kelly's korner and Doug's).
I even managed to get my pchealth.inf back to do the reinstall.
I still have no help and support.
The part that will not work for me are under the instructions of:
cd /d windir\pchealth\helpctr
I get an error message that:
system cannot find the path specified
I sense that if I could figure this out I will have help and support back.
All error messages have disappeared and help is listed under services now,
yet when I try to open it nothing happens.
The idea of doing a repair from disc is scary for a pc dummy! Yet I may
have no choice if I can't figure this out
Ramesh said:You're welcome!
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
thanx alot
it's work
Ramesh said:Starting with DLL registration. Proceed to next method if one fails to
resolve the problem.
Type in Start, Run dialog:
helpctr -regserver
regsvr32 itss
regsvr32 hhctrl.ocx
regsvr32 jscript
Fix Windows XP Help - from Doug's site:
http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm
In _nothing_ helps, try reinstalling HelpCenter:
Open %systemroot%\inf folder and locate the PCHealth.inf file (might show
as
PCHealth in W.Explorer). Right-click the file and choose "Install". Insert
your XP CD when prompted. If you have a Service Pack installed, be sure to
point to the %Windir%\i386\ServicePackFiles folder, or your slipstreamed
XP
CD (if available).
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
R
Ramesh, MS-MVP
Kathleen,
You need to include the % symbols as well. (%Windir%).
Reinstalling Help and Support Center in Windows XP:
http://windowsxp.mvps.org/rebuildhelp.htm
Simply copy the commands listed in the above site to Notepad, and save the
file with .bat extension ( say, helpfix.bat ). Double-click the bat file to
execute the commands automatically.
If that does not help, type in Start/Run:
helpctr -unregserver
and then type:
helpctr -regserver
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
I will confess to being a pc dummy, but have followed all instructions from
numerous sites to fix my help and support center. I seem to have fixed the
files from all the links to your site Ramesh (and kelly's korner and
Doug's).
I even managed to get my pchealth.inf back to do the reinstall.
I still have no help and support.
The part that will not work for me are under the instructions of:
cd /d windir\pchealth\helpctr
I get an error message that:
system cannot find the path specified
I sense that if I could figure this out I will have help and support back.
All error messages have disappeared and help is listed under services now,
yet when I try to open it nothing happens.
The idea of doing a repair from disc is scary for a pc dummy! Yet I may
have no choice if I can't figure this out
:
You need to include the % symbols as well. (%Windir%).
Reinstalling Help and Support Center in Windows XP:
http://windowsxp.mvps.org/rebuildhelp.htm
Simply copy the commands listed in the above site to Notepad, and save the
file with .bat extension ( say, helpfix.bat ). Double-click the bat file to
execute the commands automatically.
If that does not help, type in Start/Run:
helpctr -unregserver
and then type:
helpctr -regserver
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
I will confess to being a pc dummy, but have followed all instructions from
numerous sites to fix my help and support center. I seem to have fixed the
files from all the links to your site Ramesh (and kelly's korner and
Doug's).
I even managed to get my pchealth.inf back to do the reinstall.
I still have no help and support.
The part that will not work for me are under the instructions of:
cd /d windir\pchealth\helpctr
I get an error message that:
system cannot find the path specified
I sense that if I could figure this out I will have help and support back.
All error messages have disappeared and help is listed under services now,
yet when I try to open it nothing happens.
The idea of doing a repair from disc is scary for a pc dummy! Yet I may
have no choice if I can't figure this out
:
G
Guest
I want to help ypu for all your help. You honestly are on the net
everywhere! All sites link back to you.
I think over the last 5 years I have slowly destroyed most of xp, except
explorer. I ended up doing a repair (OMG!) and went from 3 folders in
HelpCtr folder (binaries/batch/logs) to 15 new folders. It also now works.
If I copy the HELPCTR folder to my documents will I be able to use it to
repair help and support later?
Thank You again.
everywhere! All sites link back to you.
I think over the last 5 years I have slowly destroyed most of xp, except
explorer. I ended up doing a repair (OMG!) and went from 3 folders in
HelpCtr folder (binaries/batch/logs) to 15 new folders. It also now works.
If I copy the HELPCTR folder to my documents will I be able to use it to
repair help and support later?
Thank You again.
Ramesh said:Kathleen,
You need to include the % symbols as well. (%Windir%).
Reinstalling Help and Support Center in Windows XP:
http://windowsxp.mvps.org/rebuildhelp.htm
Simply copy the commands listed in the above site to Notepad, and save the
file with .bat extension ( say, helpfix.bat ). Double-click the bat file to
execute the commands automatically.
If that does not help, type in Start/Run:
helpctr -unregserver
and then type:
helpctr -regserver
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
I will confess to being a pc dummy, but have followed all instructions from
numerous sites to fix my help and support center. I seem to have fixed the
files from all the links to your site Ramesh (and kelly's korner and
Doug's).
I even managed to get my pchealth.inf back to do the reinstall.
I still have no help and support.
The part that will not work for me are under the instructions of:
cd /d windir\pchealth\helpctr
I get an error message that:
system cannot find the path specified
I sense that if I could figure this out I will have help and support back.
All error messages have disappeared and help is listed under services now,
yet when I try to open it nothing happens.
The idea of doing a repair from disc is scary for a pc dummy! Yet I may
have no choice if I can't figure this out
:
R
Ramesh, MS-MVP
I want to help ypu for all your help. You honestly are on the net
everywhere! All sites link back to you.
You've welcome, Kathleen.
repair help and support later?
I don't think that's required, as long as you have the Windows XP CD, or the
source files in the hard drive.
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
I want to help ypu for all your help. You honestly are on the net
everywhere! All sites link back to you.
I think over the last 5 years I have slowly destroyed most of xp, except
explorer. I ended up doing a repair (OMG!) and went from 3 folders in
HelpCtr folder (binaries/batch/logs) to 15 new folders. It also now works.
If I copy the HELPCTR folder to my documents will I be able to use it to
repair help and support later?
Thank You again
everywhere! All sites link back to you.
You've welcome, Kathleen.
repair help and support later?
I don't think that's required, as long as you have the Windows XP CD, or the
source files in the hard drive.
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
I want to help ypu for all your help. You honestly are on the net
everywhere! All sites link back to you.
I think over the last 5 years I have slowly destroyed most of xp, except
explorer. I ended up doing a repair (OMG!) and went from 3 folders in
HelpCtr folder (binaries/batch/logs) to 15 new folders. It also now works.
If I copy the HELPCTR folder to my documents will I be able to use it to
repair help and support later?
Thank You again
A
Ahmed
Hi Ramesh
Your .bat file worked like a charm.
Thank you so much
--
Ahmed
Your .bat file worked like a charm.
Thank you so much
--
Ahmed
Ramesh said:Kathleen,
You need to include the % symbols as well. (%Windir%).
Reinstalling Help and Support Center in Windows XP:
http://windowsxp.mvps.org/rebuildhelp.htm
Simply copy the commands listed in the above site to Notepad, and save the
file with .bat extension ( say, helpfix.bat ). Double-click the bat file to
execute the commands automatically.
If that does not help, type in Start/Run:
helpctr -unregserver
and then type:
helpctr -regserver
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
I will confess to being a pc dummy, but have followed all instructions from
numerous sites to fix my help and support center. I seem to have fixed the
files from all the links to your site Ramesh (and kelly's korner and
Doug's).
I even managed to get my pchealth.inf back to do the reinstall.
I still have no help and support.
The part that will not work for me are under the instructions of:
cd /d windir\pchealth\helpctr
I get an error message that:
system cannot find the path specified
I sense that if I could figure this out I will have help and support back.
All error messages have disappeared and help is listed under services now,
yet when I try to open it nothing happens.
The idea of doing a repair from disc is scary for a pc dummy! Yet I may
have no choice if I can't figure this out
:
Ask a Question
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.