Has Microsoft ever listened to anyone?

R

Rob R. Ainscough

If so, who does the listening and how do I contact them? -- simple enough
question no? -- don't point me to the feedback site because that is a
complete waste of my time (I've only received one response from that site
and it was the standard "we're looking into this").

I have called Microsoft, but that usually consists of a local operater at MS
passing me to a international operator that ultimately places me in contact
with someone with a heavy accent from India. When I say I can't understand
them, they start to pissed off at me!! No thanks, this is not what I paid
my dues for (dues being my MSDN subscription at $2300/yr).

If they don't listen, well, their products speak for themselves so I guess
they don't care at all.

OS and dev tools are mostly useless, incredibly buggy, and full of security
issues. The sad reality, there is nothing to fill the gap. Apple have the
slowest OS on earth with very little hardware support from anyone. Linux
has the most cryptic OS on earth that attracts command line lovers and
1000's of OS variants. Can't someone build a truely user friendly secure
intelligent OS that doesn't take 5 minutes to boot and provides a user
interface that doesn't ask questions that the average user could never know
how to answer but must? Surely some wealthy investor can see the missing
80% market and wants to tap into it? Work a deal with AMD/Intel and come up
with a better solution than what M$ provide. M$ need to have some
competition because the stuff they're tossing out the door as "Retail" is
clearly Beta (possibly Alpha).

Microsoft's Qualtiy control has been abandon many moons ago. Security is
really just a joke. Vista is 5 years of absolute wasted time -- what has it
resolved over XP? Hell, RC1 and there are already a ton of security issues
and the OS is still not insulated from the average user. What is this junk?
Yeah, we get DX10 with Vista - whoopee!

I started coding for PCs in the early days (circa 1980) and have watched
them progress, but recently they have started to digress, and rapidly
distancing themselves from reality and how most humans actually want to
interact with a computer. I view M$ OS the same as junk mail I get in my
mailbox -- the OS is designed for benefit of advertisers and spamers -- it's
worse that commercial TV -- it is not designed for humans.

There should be two simple questions "Do you want to see advertisements?",
"Do you want to see junk mail?". There should not be burried away in
Internet Options a "privacey" bar that moves up and down with no real
connection on what exactly this bar does. The pages should render correctly
without the ads. I should get all my Email that is not spam. Etc. etc.
Stop blaming the users and take responsibility. I don't put my money in a
bank and then expect the bank to tell me that the security of my money is up
to me and they can't be held responsible.

M$ stop releasing this junk called and OS, junk called .NET (VS 2005), get
over yourselves, get real, and provide products useful to 80% of the
population not 20%.

Anyone, someone, please make them stop producing junk.

Rob.
 
Z

Zach Coffman

stop crying. this is not the place for it.



Rob R. Ainscough said:
If so, who does the listening and how do I contact them? -- simple enough
question no? -- don't point me to the feedback site because that is a
complete waste of my time (I've only received one response from that site
and it was the standard "we're looking into this").

I have called Microsoft, but that usually consists of a local operater at
MS passing me to a international operator that ultimately places me in
contact with someone with a heavy accent from India. When I say I can't
understand them, they start to pissed off at me!! No thanks, this is not
what I paid my dues for (dues being my MSDN subscription at $2300/yr).

If they don't listen, well, their products speak for themselves so I guess
they don't care at all.

OS and dev tools are mostly useless, incredibly buggy, and full of
security issues. The sad reality, there is nothing to fill the gap.
Apple have the slowest OS on earth with very little hardware support from
anyone. Linux has the most cryptic OS on earth that attracts command line
lovers and 1000's of OS variants. Can't someone build a truely user
friendly secure intelligent OS that doesn't take 5 minutes to boot and
provides a user interface that doesn't ask questions that the average user
could never know how to answer but must? Surely some wealthy investor can
see the missing 80% market and wants to tap into it? Work a deal with
AMD/Intel and come up with a better solution than what M$ provide. M$
need to have some competition because the stuff they're tossing out the
door as "Retail" is clearly Beta (possibly Alpha).

Microsoft's Qualtiy control has been abandon many moons ago. Security is
really just a joke. Vista is 5 years of absolute wasted time -- what has
it resolved over XP? Hell, RC1 and there are already a ton of security
issues and the OS is still not insulated from the average user. What is
this junk? Yeah, we get DX10 with Vista - whoopee!

I started coding for PCs in the early days (circa 1980) and have watched
them progress, but recently they have started to digress, and rapidly
distancing themselves from reality and how most humans actually want to
interact with a computer. I view M$ OS the same as junk mail I get in my
mailbox -- the OS is designed for benefit of advertisers and spamers --
it's worse that commercial TV -- it is not designed for humans.

There should be two simple questions "Do you want to see advertisements?",
"Do you want to see junk mail?". There should not be burried away in
Internet Options a "privacey" bar that moves up and down with no real
connection on what exactly this bar does. The pages should render
correctly without the ads. I should get all my Email that is not spam.
Etc. etc. Stop blaming the users and take responsibility. I don't put my
money in a bank and then expect the bank to tell me that the security of
my money is up to me and they can't be held responsible.

M$ stop releasing this junk called and OS, junk called .NET (VS 2005), get
over yourselves, get real, and provide products useful to 80% of the
population not 20%.

Anyone, someone, please make them stop producing junk.

Rob.
 
D

DatabaseBen

Linux, IBM Warp OS, Unix, etc....


Rob R. Ainscough said:
If so, who does the listening and how do I contact them? -- simple enough
question no? -- don't point me to the feedback site because that is a
complete waste of my time (I've only received one response from that site
and it was the standard "we're looking into this").

I have called Microsoft, but that usually consists of a local operater at
MS passing me to a international operator that ultimately places me in
contact with someone with a heavy accent from India. When I say I can't
understand them, they start to pissed off at me!! No thanks, this is not
what I paid my dues for (dues being my MSDN subscription at $2300/yr).

If they don't listen, well, their products speak for themselves so I guess
they don't care at all.

OS and dev tools are mostly useless, incredibly buggy, and full of
security issues. The sad reality, there is nothing to fill the gap.
Apple have the slowest OS on earth with very little hardware support from
anyone. Linux has the most cryptic OS on earth that attracts command line
lovers and 1000's of OS variants. Can't someone build a truely user
friendly secure intelligent OS that doesn't take 5 minutes to boot and
provides a user interface that doesn't ask questions that the average user
could never know how to answer but must? Surely some wealthy investor can
see the missing 80% market and wants to tap into it? Work a deal with
AMD/Intel and come up with a better solution than what M$ provide. M$
need to have some competition because the stuff they're tossing out the
door as "Retail" is clearly Beta (possibly Alpha).

Microsoft's Qualtiy control has been abandon many moons ago. Security is
really just a joke. Vista is 5 years of absolute wasted time -- what has
it resolved over XP? Hell, RC1 and there are already a ton of security
issues and the OS is still not insulated from the average user. What is
this junk? Yeah, we get DX10 with Vista - whoopee!

I started coding for PCs in the early days (circa 1980) and have watched
them progress, but recently they have started to digress, and rapidly
distancing themselves from reality and how most humans actually want to
interact with a computer. I view M$ OS the same as junk mail I get in my
mailbox -- the OS is designed for benefit of advertisers and spamers --
it's worse that commercial TV -- it is not designed for humans.

There should be two simple questions "Do you want to see advertisements?",
"Do you want to see junk mail?". There should not be burried away in
Internet Options a "privacey" bar that moves up and down with no real
connection on what exactly this bar does. The pages should render
correctly without the ads. I should get all my Email that is not spam.
Etc. etc. Stop blaming the users and take responsibility. I don't put my
money in a bank and then expect the bank to tell me that the security of
my money is up to me and they can't be held responsible.

M$ stop releasing this junk called and OS, junk called .NET (VS 2005), get
over yourselves, get real, and provide products useful to 80% of the
population not 20%.

Anyone, someone, please make them stop producing junk.

Rob.
 
R

Rock

Rob R. Ainscough said:
If so, who does the listening and how do I contact them? -- simple enough
question no? -- don't point me to the feedback site because that is a
complete waste of my time (I've only received one response from that site
and it was the standard "we're looking into this").


The posters here are volunteers, not MS employees. Very occasionally one
will post in here but not as officially representing MS. So you are better
taking your issues elsewhere - making some phone calls.
 
L

Leythos

M$ stop releasing this junk called and OS, junk called .NET (VS 2005), get
over yourselves, get real, and provide products useful to 80% of the
population not 20%.

Anyone, someone, please make them stop producing junk.

I know a lot of businesses that run on that junk 24/7/52 weeks a year
and never have any problems.
 
R

Rob R. Ainscough

been there, done that -- so basically no one at MS with any authority to
actually do anything even if they did listen would visit these forums?

So exactly what does M$ mean when they say "from user feedback, we
implemented XYZ feature". How is this possible if I have yet to see a
single M$ employee (that has a voice at M$) view or post?
 
R

Rob R. Ainscough

really, hook me up with that business -- guess they don't need an IT dept,
don't need DBAs, don't need developers
 
A

Alias~-

Rob said:
been there, done that -- so basically no one at MS with any authority to
actually do anything even if they did listen would visit these forums?

Bingo. In many cases, you are preaching to the choir here.
So exactly what does M$ mean when they say "from user feedback, we
implemented XYZ feature". How is this possible if I have yet to see a
single M$ employee (that has a voice at M$) view or post?

They lie, of course. WPA and WGA has clearly outlined MS view: they hate
their customers and think all of them would steal Windows and Office if
they could.

Alias
 
A

Alias~-

Rob said:
really, hook me up with that business -- guess they don't need an IT dept,
don't need DBAs, don't need developers

Leythos is in his own special world where Windows and Microsoft can do
no wrong and the only reason anyone has problems with Windows is because
they're ill informed, incompetent users. It's never Windows or MS' fault
with Leythos.

Alias
 
L

Leythos

So exactly what does M$ mean when they say "from user feedback, we
implemented XYZ feature". How is this possible if I have yet to see a
single M$ employee (that has a voice at M$) view or post?

I've worked with MS teams and had features modified or added while still
in the pre-release stages. I've also reported bugs and had them
corrected before they released the product. I've seen a lot of changes
made when the feedback is not as rude as your posts have been.

Maybe your approach and expectations are unreasonable - I've always been
able to get through to a live MS person when calling them.
 
L

Leythos

really, hook me up with that business -- guess they don't need an IT dept,
don't need DBAs, don't need developers

The outsource all support, and the only time we have to do anything for
them is when new apps/updates for apps come out, when a hardware problem
needs corrected, or to add new users.

Most companies go through the same, it's only the improperly designed
solutions that have daily problems.
 
L

Leythos

Leythos is in his own special world where Windows and Microsoft can do
no wrong and the only reason anyone has problems with Windows is because
they're ill informed, incompetent users. It's never Windows or MS' fault
with Leythos.

Why posting from a new Nickname?

I've seen plenty of screwed up network solutions based on Windows
solutions, but in each and every case, when rebuilt properly, they run
without any problems due to Microsoft products - that goes for TB Size
databases, web servers in a cluster, multi-office solutions with more
than 6,000 user nodes, small places that have 1 server and 3
workstations, etc....
 
D

DatabaseBen

I think that if you send "all" your well founded concerns here:
(e-mail address removed)
you will get an appropriate response.....
Be sure it is well detailed, spellchecked and virus free....
 
N

NoStop

Rob said:
If so, who does the listening and how do I contact them? -- simple enough
question no? -- don't point me to the feedback site because that is a
complete waste of my time (I've only received one response from that site
and it was the standard "we're looking into this").

I have called Microsoft, but that usually consists of a local operater at
MS passing me to a international operator that ultimately places me in
contact
with someone with a heavy accent from India. When I say I can't
understand
them, they start to pissed off at me!! No thanks, this is not what I paid
my dues for (dues being my MSDN subscription at $2300/yr).

If they don't listen, well, their products speak for themselves so I guess
they don't care at all.

OS and dev tools are mostly useless, incredibly buggy, and full of
security
issues. The sad reality, there is nothing to fill the gap. Apple have
the
slowest OS on earth with very little hardware support from anyone. Linux
has the most cryptic OS on earth that attracts command line lovers and
1000's of OS variants. Can't someone build a truely user friendly secure
intelligent OS that doesn't take 5 minutes to boot and provides a user
interface that doesn't ask questions that the average user could never
know
how to answer but must? Surely some wealthy investor can see the missing
80% market and wants to tap into it? Work a deal with AMD/Intel and come
up
with a better solution than what M$ provide. M$ need to have some
competition because the stuff they're tossing out the door as "Retail" is
clearly Beta (possibly Alpha).
Well it's happened. Mark Shuttleworth, the multi-millionaire from South
Africa (yeh the space tourist guy - http://www.firstafricaninspace.com/ )
is offering a free and VERY user-friendly operating system to compete with
Windoze. Visit the site and download it and try it out. You'll be amazed!

http://www.ubuntu.com


Anyone, someone, please make them stop producing junk.
Sorry, but they've been making junk for so many years now, there is no way
to get them to stop. Really, do check out Ubuntu. I'm telling you this
because it really does work beautifully and I can feel your frustration.

Cheers.
 
A

Alias~-

Leythos said:
Why posting from a new Nickname?

You know who am or do you?
I've seen plenty of screwed up network solutions based on Windows
solutions, but in each and every case, when rebuilt properly, they run
without any problems due to Microsoft products - that goes for TB Size
databases, web servers in a cluster, multi-office solutions with more
than 6,000 user nodes, small places that have 1 server and 3
workstations, etc....

Sure.

Alias
 
H

HeyBub

Rob said:
If so, who does the listening and how do I contact them? -- simple
enough question no? -- don't point me to the feedback site because
that is a complete waste of my time (I've only received one response
from that site and it was the standard "we're looking into this").

Trust me on this: they don't want to hear from you.

In a way, I wish there was a viable competitor to Microsoft. Then the
malcontents and cut-purses could have somewhere to go. As it is, we have to
put up with nay-sayers, finger-pointers, and assorted pettifogs.

In my company, we implemented an informal program to shed our most
troublesome customers -- about 10% per year. Our lives are so much better
for it (and our competitors are slowly becoming deranged).

You might consider an appropriate twelve-step program.
 
P

Paul Johnson

Rob said:
I have called Microsoft, but that usually consists of a local operater at
MS passing me to a international operator that ultimately places me in
contact with someone with a heavy accent from India. When I say I can't
understand them, they start to pissed off at me!! No thanks, this is not
what I paid my dues for (dues being my MSDN subscription at $2300/yr).

The appropriate local user's group is almost certainly going to be cheaper.
Anyone, someone, please make them stop producing junk.

There's a saying in the Free Software world: "You get what you pay for,
except you pay more for worse software." Outside of games, this largely
holds true...
 
P

Paul Johnson

HeyBub said:
In a way, I wish there was a viable competitor to Microsoft. Then the
malcontents and cut-purses could have somewhere to go. As it is, we have
to put up with nay-sayers, finger-pointers, and assorted pettifogs.

Microsoft views Linux as enough of a threat to fund SCO's nosedive into
nonexistence. It's my first choice for OS on the desktop: Windows is
something I have to deal with for work.
 

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