"has encountered an error"

[Guest]

When I access IE or utilize Windows explorer I get the message ".. has encountred and error an needsto shut down" Any suggestions on what to check out. I send the error report, but since now IE windows can open I never get any feedback.

 

[Don Varnau]

Hi,
This is probably being caused by third party programs- malware/parasites.

From Control Panel> Internet Options> Advanced> uncheck "Enable third party
browser extensions." That should allow IE to work.
You should re-enable browser extensions after the cleanup.

You might also be able to browse and download programs from the address bar
of Windows Explorer.

Then, work through the solutions (CWShredder, Ad-aware, Spybot) at
http://mvps.org/winhelp2002/unwanted.htm Also note the security tips on that
page.

Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

Hope this helps,
Don
--
MVP IE/OE
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When I access IE or utilize Windows explorer I get the message ".. has

encountred and error an needs to shut down" Any suggestions on what to
check out. I send the error report, but since now IE windows can open I
never get any feedback.