Harry Potter (Prisoner of Azkaban) re-boots my machine

[David Macaskill]

Hi, I just bought and installed this Harry Potter game and every time
we try to run it my machine re-boots. I doubt it's the video card - it
new (128MB). Any ideas? Thanks in advance (it's for my kids!)

 

[Jimmy S.]

Hi David,

Hi, I just bought and installed this Harry Potter game and every time
we try to run it my machine re-boots. I doubt it's the video card - it
new (128MB). Any ideas? Thanks in advance (it's for my kids!)

Your system is most likely restarting as a result of a STOP error.

To stop this behavior go to Control Panel / System / Advanced /
Click the Startup and Recovery Settings button / Uncheck the box
labelled "Automatically restart" under the System Failure section.

To analyze the error, try the steps in: http://aumha.org/win5/kbestop.htm

If the error indicates a file name that begins with ati, or nv (nVidia)
the most likely solution would be to install the latest drivers using
the instructions at: http://mvps.org/nibblesnbits/Video.html#drivers

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com


Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

 

[David Macaskill]

follow-up - I'm wondering if its an IRQ problem? I had a look at setup
and I noticed a couple of the IRQs are doubled up. I say this because
I've upgraded the video card (for example) after installing XP. I
wonder if that screwed things up? I've also read on line here (I
think) that some people have managed to shake out this problem by
flattening their HD and re-installing XP (something I would like to
avoid).

So - I'm going to twiddle with my IRQs - If anyone wants to provide
some advice along the way I'd appreciate it. Thanks in advance. DEM

 

[Jimmy S.]

Hi David,

IRQ conflicts are eliminated with Windows XP.
Have you tried the advice I posted for you earlier?

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Assisted Support: http://support.microsoft.com/select/?target=assistance
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

 

[David Macaskill]

Actually your message wasn't showing when I posted my follow-up, so I
twiddled a bit, things still weren't right, so I flattened my
harddrive, re-installed XP and then re-installed the game and now it
works fine. Thanks for the advice though, I'm sure it will come in
handy in the future.

Hi David,

IRQ conflicts are eliminated with Windows XP.
Have you tried the advice I posted for you earlier?

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Assisted Support: http://support.microsoft.com/select/?target=assistance
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

follow-up - I'm wondering if its an IRQ problem? I had a look at setup
and I noticed a couple of the IRQs are doubled up. I say this because
I've upgraded the video card (for example) after installing XP. I
wonder if that screwed things up? I've also read on line here (I
think) that some people have managed to shake out this problem by
flattening their HD and re-installing XP (something I would like to
avoid).

So - I'm going to twiddle with my IRQs - If anyone wants to provide
some advice along the way I'd appreciate it. Thanks in advance. DEM

 

[Jimmy S.]

I'm glad it ended well for you David. Sometimes the
old 'Nuke and Pave' is well worth the effort.

Thanks for posting!
Jimmy.

Actually your message wasn't showing when I posted my follow-up, so I
twiddled a bit, things still weren't right, so I flattened my
harddrive, re-installed XP and then re-installed the game and now it
works fine. Thanks for the advice though, I'm sure it will come in
handy in the future.

Hi David,

IRQ conflicts are eliminated with Windows XP.
Have you tried the advice I posted for you earlier?

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Assisted Support: http://support.microsoft.com/select/?target=assistance
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

follow-up - I'm wondering if its an IRQ problem? I had a look at setup
and I noticed a couple of the IRQs are doubled up. I say this because
I've upgraded the video card (for example) after installing XP. I
wonder if that screwed things up? I've also read on line here (I
think) that some people have managed to shake out this problem by
flattening their HD and re-installing XP (something I would like to
avoid).

So - I'm going to twiddle with my IRQs - If anyone wants to provide
some advice along the way I'd appreciate it. Thanks in advance. DEM

 

[Mike Hood]

Actually your message wasn't showing when I posted my follow-up, so I
twiddled a bit, things still weren't right, so I flattened my
harddrive, re-installed XP and then re-installed the game and now it
works fine. Thanks for the advice though, I'm sure it will come in
handy in the future.

<snip>

"Flattening a hard drive" - not heard that one! Does it mean reformatting?

 

[Jimmy S.]

Hi Mike,

Yes. Nuke and Pave means the same as well.

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Assisted Support: http://support.microsoft.com/select/?target=assistance
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| | > Actually your message wasn't showing when I posted my follow-up, so I
| > twiddled a bit, things still weren't right, so I flattened my
| > harddrive, re-installed XP and then re-installed the game and now it
| > works fine. Thanks for the advice though, I'm sure it will come in
| > handy in the future.
| >
| <snip>
|
| "Flattening a hard drive" - not heard that one! Does it mean reformatting?
|
|