Hardware problems with XP

[Keith]

Windows XP does not recognize my 2 printers
automatically. After going through the steps to "add new
hardware", at the end I get this message: RPC server is
unavailable. When I try to 'add a printer' and go through
the steps, I get "operation could not be completed". I
have already been to Epson and Brother websites, found and
installed the drivers for my printers. Can someone help
me please?

Thanks,
Keith.

 

[Jim H]

Your print spooler is probably set to off. To turn it on
1. Go to Administrative Tools (In Control Panel or Start >
Programs).
2. Select Component Services.
3. Select Services (local)
4. Find Print Spooler and double click on it.
5. Make Sure Startup Type is set to Automatic
6. Click on Start
7. Close all windows.

That should fix it... If it doesn't you may have to shut
off the printer, disconnect it and do this 2nd time.
There is a Microsoft Knowledge Base document that explains
all of this, I unfortunately do not remember the number
though.

Jim

 

[Guest]

How old are your printers?XP doesn't recognise some older
hardware.