Hard hang on Start->Settings->Printers

[Bob]

Problem: My win2K pro system(s) hang when attempting to access
Start -> Settings ->Printers, or access printers through any other
interfaces. I can still print through applications to the default
printer but I can't change printers. The systems go into a serious
hang. You can't do anything, even task manager is non-functional.
After a few minutes it posts a "explorer.exe has generated errors
an error log is being generated". Reset time!

The problem (seems to have) started when we swapped a network printer
model, but I can't be sure. Other systems seem to have dealt with that
just fine. There are no local printers, all are on the network.

Ideas ? Registry hacks? Anything other than "rebuild windows?"
Thanks,

 

[Andrew Hodes]

Does this occur even if the computer is not attached to the network? If
not, try removing the printers while not connected and add them again.

 

[Bob]

Does this occur even if the computer is not attached to the network? If
not, try removing the printers while not connected and add them again.

I just tried the hard disconnect (remove cable) and then reboot. Still
happens.

Other ideas? Registry hacks to remove printers ?

Thanks

 

[Bob]

I just tried the hard disconnect (remove cable) and then reboot. Still
happens.

Other ideas? Registry hacks to remove printers ?

Anyone ? Is there anything short of "reload windows" ?

Thanks