Hard disk failing check > mobo strange behaviour

B

bb202

Suspecting that my hdd may be failing, ran a seatool test and it confirm that
the hard disk is failing. So I decided to replace a new hdd from a 40gb to
160gb hdd. As usual mount on the pc> power on> and it says
checking system health ok>cpu id...> checking NVRAM...update ok> 262144kb
and the pc just hang there. Some times it wil show an extra line "F1>Set Up"
and then nothing doing. I try to change/reset the cmos jumper but to no
avail. I event put back the original hdd, but its the same situation.
Question is why is the mobo behaving this way?
Details of mobo
62-1001-001199-00101111-071595-v604v686-ga6940006-f

and I suppose this pertain to the bios: 6VXC4X-6VXC7-4X-P F9

With these I cannot reformat the hdd.Olease advice, thanks
 
B

Bob I

recheck your connection, the other possibility is that you hit something
with a static discharge while changing out the drive.
 
A

Anna

bb202 said:
Suspecting that my hdd may be failing, ran a seatool test and it confirm
that
the hard disk is failing. So I decided to replace a new hdd from a 40gb to
160gb hdd. As usual mount on the pc> power on> and it says
checking system health ok>cpu id...> checking NVRAM...update ok> 262144kb
and the pc just hang there. Some times it wil show an extra line "F1>Set
Up"
and then nothing doing. I try to change/reset the cmos jumper but to no
avail. I event put back the original hdd, but its the same situation.
Question is why is the mobo behaving this way?
Details of mobo
62-1001-001199-00101111-071595-v604v686-ga6940006-f

and I suppose this pertain to the bios: 6VXC4X-6VXC7-4X-P F9

With these I cannot reformat the hdd.Olease advice, thanks


bb...
You've really got to clarify your post...

1. What are you attempting to do with that new 160 GB HDD? Are you
installing it as a secondary HDD in your system? Is there a working boot HDD
in the system?

2. Can we assume the new 160 HDD is a PATA and not a SATA HDD?

3. Is your objective to install the XP OS onto that new 160 GB HDD? If so,
you're using an XP OS installation CD to accomplish this? If so, what's the
problem here?

4. You're certain you've properly connected & configured the 160 GB HDD?

5. I really don't know if it's necessary to have any info about your
motherboard, but anyway - what's the make & model of the MB? (Those numbers
you gave don't immediately tell us that info).

6. You've been able to post your message above through another PC you have
available? Is it a desktop machine?
Anna
 
P

Paul

bb202 said:
Suspecting that my hdd may be failing, ran a seatool test and it confirm that
the hard disk is failing. So I decided to replace a new hdd from a 40gb to
160gb hdd. As usual mount on the pc> power on> and it says
checking system health ok>cpu id...> checking NVRAM...update ok> 262144kb
and the pc just hang there. Some times it wil show an extra line "F1>Set Up"
and then nothing doing. I try to change/reset the cmos jumper but to no
avail. I event put back the original hdd, but its the same situation.
Question is why is the mobo behaving this way?
Details of mobo
62-1001-001199-00101111-071595-v604v686-ga6940006-f

and I suppose this pertain to the bios: 6VXC4X-6VXC7-4X-P F9

With these I cannot reformat the hdd.Olease advice, thanks

You could be installing a 160GB disk, on a motherboard
with a 128GiB/137GB capacity limit. My old P2B-S is like
that.

In the past, if dealing with an IDE disk in a situation like
that, a person might use the "clip" jumper, as a test. The clip
jumper on an IDE drive, causes the drive to report a different
geometry to the BIOS, which will keep the BIOS happy. But doing
so, might mean you only get to use 32GB of your disk.

A solution, is to get a PCI IDE card, such as a Promise Ultra133 TX2,
and connect the hard drive to that. That is a way of breaking the
capacity barrier (since the PCI IDE card is compatible with a later
version of the ATA/ATAPI spec). Then, it is up to your OS, as to
whether there are further capacity related issues. WinXP SP1 and
Win2K SP4 are prepared to handle >137GB disks, if the hardware is
capable.

Seagate makes this document available, which discusses the many
possibilities.

http://www.seagate.com/support/kb/disc/tp/137gb.pdf

This is as close as I could get to a board ID. They may have
mistyped one character when they entered this in the database.

http://www.motherboards.org/tools/moboidtools.html

Gigabyte GA-6VX 62-1001-001199-00101111-071595-V694V686-9A694006-F

Picture.

http://www.motherboards.org/mobot/motherboards_d/Gigabyte/GA-6VX/

Manufacturer - uses VIA VT82C691 & VT82c596 AGPset chipset

http://www.gigabyte.com.tw/Products...Motherboard&ProductID=1523&ProductName=GA-6VX

It'll be something from around that era. The capacity limit
is not documented that well, and I couldn't find any info
for that board.

As for the motherboard behavior, you'd think that clearing
the CMOS (with the A.C. power plug pulled before using the jumper),
would return things to normal. There is a small possibility
the BIOS flash chip on an old board can fail (that is called
"bit rot" when it happens). The main body of the BIOS
is supposed to be protected by a checksum, and you'd
expect that to flag a bit rot problem. If you try to
reflash such a BIOS, to fix the problem, the
board may not survive the flash. In that case,
you may need to get a new BIOS chip, from badflash.com
or some other similar site. And you have to tell badflash.com
what BIOS file to use, so they can program that BIOS into
a new chip.

Paul
 
B

bb202

Connections are all ok. I dont think I hit any thing static while changing
the hdd.
I am trying to install xp in to the 160bg hdd using a cd. In the meantime
the old hdd is been taken out during thr installation process. Well that's
the plan but at the moment we cannot get past the POST.
Fyi when I try to connect the old hdd(40gb) as Primary master, I cant get
pass POST or I think at least there is no POST. What can I try next ////
Thanks
 
B

Bob I

If it can't complete Power On Self Test, there isn't anything Windows XP
can do about it.
 
P

Paul

bb202 said:
Connections are all ok. I dont think I hit any thing static while changing
the hdd.
I am trying to install xp in to the 160bg hdd using a cd. In the meantime
the old hdd is been taken out during thr installation process. Well that's
the plan but at the moment we cannot get past the POST.
Fyi when I try to connect the old hdd(40gb) as Primary master, I cant get
pass POST or I think at least there is no POST. What can I try next ////
Thanks

If you take the side off the computer, is it GA-6VX, or is
it another member of that family ? There may be white lettering
on the motherboard surface, identifying the motherboard.
The processor socket type (slot or square socket), may
help identify it as well.

You can try clearing the CMOS.

Gigabyte has motherboard manuals. This one is pretty small
and is only 17 pages long. I don't see mention of a CMOS
jumper in the section mentioning RTC (real time clock and
CMOS memory).

http://www.gigabyte.com.tw/Support/Motherboard/Manual_DownloadFile.aspx?FileType=Manual&FileID=15500

To clear the CMOS, what I would try...

1) Normally, you want to have a written record of the BIOS settings.
If any of the settings were custom values, you'll need to restore
them later. When the battery died on my P2B-S, it took me
half an hour, to remember how to set the boot order on the
stupid thing. So it helps to have recorded any settings like
that, that you may need later.

2) Turn off and unplug the computer. There is to be no power
in the chassis while doing this!

3) Remove the CMOS battery. It is a round shiny disc in a socket.
Keep track of which way it goes back, for later insertion.
If you have a multimeter, the typical CR2032 type battery
has a normal voltage of 3.0V or so. If it is 2.4V or lower,
replace it. The last one I got cost $5.

4) Leave the battery out for an hour. On more modern motherboards,
the CMOS jumper helps drain any stray power left over, and
helps to complete the reset operation. When I say leave it out
for an hour, that is my estimate of how long it would take
for capacitors and the like to discharge, on their own.

5) Reinsert the battery. Plug the computer in. Enter the BIOS
and set up any custom settings, such as boot order. On a
board of that vintage, some of the important settings are
done with jumpers, and those won't be forgotten when the
battery is pulled.

Aha! The F1A bios listed here, mentions support for up to 64GB
disks. So it has a 64GB limit. Clipping your drive, with the
clip jumper, to 32GB, should work fine with that. Using a
larger drive, shouldn't really upset anything in a permanent
way. I'm surprised putting the original disk back, has not
straightened it out.

http://www.gigabyte.com.tw/Support/Motherboard/BIOS_Model.aspx?ProductID=1523

Some old BIOS, will have a "reset ESCD" setting in the BIOS,
and that can be used to make the motherboard forget about
hardware that was just installed in it. It is a BIOS setting
(so you have to be able to get into the BIOS to use it),
you set it, and the next time the motherboard starts, the
setting is cleared. (It is a one-shot operation, which is
why the BIOS clears the setting on its own, at the same time
it clears the ESCD storage area.) This is an example of a
page that mentions it. I'm not sure that clearing the
CMOS, also clears ESCD. They are stored in physically
separate devices (ESCD is stored inside the BIOS flash
chip).

http://www.dewassoc.com/support/bios/escd.htm

Paul
 
D

Don Phillipson

Connections are all ok. I dont think I hit any thing static while changing
the hdd.
I am trying to install xp in to the 160bg hdd using a cd. In the meantime
the old hdd is been taken out during thr installation process. Well that's
the plan but at the moment we cannot get past the POST.

Omitted above:
1. Is the new drive C: jumpered right?
1b. Has it been formatted to accept files (and the OS)?
2. SATA or IDE connection and is it configured
right in BIOS? Do you need to load SATA drivers
first?
 
B

bb202

The model is GA-6VX-4X
http://www.gigabyte.com.tw/Support/Motherboard/BIOS_Model.aspx?ProductID=1414

I have tried the following
1/ take out the cmos battery for 1 hr & put back with original hdd as
primary master, still it hang at the message "Press Delete for Setup'" So we
cannot go to the bios at all. I also change the battery to a new one but the
situation remains the same.

The new hdd (IDE TYPE) are jumped' corrected and they are not formatted.
Before the installation we can format it.

It did not show whether it has detected the hdd,cd rom etc

Thanks n regards
 
L

Lil' Dave

To me you've already determined the bios routine stopping as fault at your
original post. What you need to do now is determine what that problem's
source is. Start by unplugging the AC power to your PC. Then, as matter of
course, then remove the cmos battery entirely. Leave the cover off of the
PC. Leave the PC alone overnight.

Remove all external connections except keyboard including the mouse from the
PC. Remove all ide cables and molex power connectors from all ide hard
drives/CD/DVD. Reseat the RAM modules. Do not reinsert the cmos battery.
Connect the AC power cord. Turn on the PC. Verify all fans are spinning.
Does the bios routine complete in attempt to handover to alternate boot
media/OS? Any message displayed, indicate that message. Yes, I have
followup for further troubleshooting.

The onboard bios:
The "delete" key for entry in the bios setup is of Award software
manufacture type. After cpu detection and ram count, ide detection occurs
and noted results are provided. The bios must detect the ide device before
usage is possible. After bios routine, the PC should show a screen of all
detected devices by hardware irq and vendor ID number. Until you see this,
handover to the OS will not proceed Entry into the bios setup is normally
possible during RAM count and prior to ide device detection via the delete
key.
 
B

bb202

The status as follows:- without ide cable(new)/hdd connected to mobo, the pc
will do POST. Once the ide/hdd connected to mobo, it will hang at 'checking
NVRAM'.
I have tried on both IDE1 and IDE2. (all the rams are working fine)
So can I deduce that the circuit on the mobo is faulty(?) but when I run the
Seatool to check the harddisk, it say all the connectors are 'ok'. Thanks
everyone foryour input.
 
P

Paul

bb202 said:
The status as follows:- without ide cable(new)/hdd connected to mobo, the pc
will do POST. Once the ide/hdd connected to mobo, it will hang at 'checking
NVRAM'.
I have tried on both IDE1 and IDE2. (all the rams are working fine)
So can I deduce that the circuit on the mobo is faulty(?) but when I run the
Seatool to check the harddisk, it say all the connectors are 'ok'. Thanks
everyone foryour input.

So is the motherboard working with the old 40GB hard drive now ? Is
it only the 160GB new drive which causes "checking NVRAM" to fail ?

You need to post the brand and model number of the 160GB drive - that
is, if you want help figuring out how to install the "clip" jumper.
Installing the "clip" jumper, will allow fooling the motherboard
into thinking the new disk drive is 32GB. If the motherboard completes
the BIOS POST, with the faked 32GB drive present, then we know the
problem is with the lack of support for large disks.

If the motherboard is failing even with the old disk, and the old
disk is still functional, then something else more serious must
be wrong with the motherboard. So please clarify which disks
are working or not working when you do your testing.

Paul
 
B

bb202

It all started because its always in the Safe Mode cycle. So suspecting the
hdd is failing, I ran the Seatool test and result confirm that all the ide
connectors are ok but the hard disk is failing. So I took out the hdd and
attachedinto another pc to retrieve all my data.
So I bot a new Hitachi Ide 160 gb hdd and try to do the window installation.
Thats where it hang at the message checking NVRAM and sometimes it has the
sentence 'Delete to enter set up.
After many times of trying to install and changing of parts like ram, ide
cable, it still does not work.

So I took out the 160gb and put back the original hdd (it says
82.3gb/hitachi/ide, sorry a mistake in OP, model HDS728080PLAT20, manufactued
DEC2006) but now it hang at the same message (even using the original data
cable).

The latest status as said in the last post is that, when the ide(1 or 2) not
connect to mobo, it complete the POST, it is the pc will say whatever it
detect which in this case 'none' because nothing is connected.

Just tried, put this 80gb hdd as Pri master in a working computer > blue
screen with message to check for virus and do CHKDSK /F and

stop: 0x0000007B (0XF993F528,...)

I am going to get this hdd replace but I dont think its due to the different
in hdd size.and see what happen next. Many thanks for all the input,
 
P

Paul

bb202 said:
It all started because its always in the Safe Mode cycle. So suspecting the
hdd is failing, I ran the Seatool test and result confirm that all the ide
connectors are ok but the hard disk is failing. So I took out the hdd and
attachedinto another pc to retrieve all my data.
So I bot a new Hitachi Ide 160 gb hdd and try to do the window installation.
Thats where it hang at the message checking NVRAM and sometimes it has the
sentence 'Delete to enter set up.
After many times of trying to install and changing of parts like ram, ide
cable, it still does not work.

So I took out the 160gb and put back the original hdd (it says
82.3gb/hitachi/ide, sorry a mistake in OP, model HDS728080PLAT20, manufactued
DEC2006) but now it hang at the same message (even using the original data
cable).

The latest status as said in the last post is that, when the ide(1 or 2) not
connect to mobo, it complete the POST, it is the pc will say whatever it
detect which in this case 'none' because nothing is connected.

Just tried, put this 80gb hdd as Pri master in a working computer > blue
screen with message to check for virus and do CHKDSK /F and

stop: 0x0000007B (0XF993F528,...)

I am going to get this hdd replace but I dont think its due to the different
in hdd size.and see what happen next. Many thanks for all the input,

You cannot attempt to boot the 80GB disk in another computer,
because the hardware there likely won't match. Depending on the drivers
needed to access the disk, the boot process may not complete. And
if it did, you'd see the new hardware wizard pop up, asking for
drivers etc. It is OK to connect the old 80GB disk, as a data disk
to another computer (i.e. not boot from it). That will give you
access to the files. so you can back them up. (The Hitachi site
doesn't seem to offer any data transferring application, as otherwise,
you could connect the 80GB and the 160GB, and copy the old
C: to the new drive. Seagate offers a tool to their customers,
as long as one of the drives is a Seagate etc. If I had
your Hitachi problem, I'd use "dd" and a Linux LiveCD, to
attempt the copy. "dd" just copies all the sectors, without
regard to the file system present. There are obviously other
commercial software solutions, like Acronis etc that could
also do it if desired.)

For the new drive, Hitachi has a tech library for each product.

http://www.hitachigst.com/tech/techlib.nsf/products/Deskstar_7K160

To get the "straight goods" on jumpers, don't download the quick
start guide, get the "Deskstar 7K160 Specification v1.8" as an
example of detailed tech info. Go to section "7.1.4 Jumper positions".
There, you can see they take a (dishonest) stab at labeling the
jumper block. The GND pins are used to change the state of the
other pins. There is a DS pin (seems like Master), a CS/SP
(cable select or slave present), plus two mystery pins
named as RSV (reserved) on the end. If you go to
section "7.1.4.3 Capacity clip to 32GB", you can see putting
a jumper across D and B, leads to capacity clip. So the bottom
"RSV" pin, is the clip pin. When connected to ground, the drive
reports reduced capacity (suitable for testing a BIOS where
you think there is a capacity limit causing a problem).

I'm guessing the 7K160 PATA is what you bought, but you'll have to
check the hitachigst.com site and get the right one for your drive.

I'm still not sure what to make of your "NVRAM" symptoms.
The BIOS has the ability to store info in two places. The
CMOS (256 bytes of RAM in the Southbridge) is volatile, and
can be cleaned out by the clear CMOS procedure. The other
storage area, is actually part of the BIOS Flash EEPROM.
The DMI/ESCD hardware inventory information, is stored in
the flash chip. If the flash chip is wearing out, attempts
to update DMI/ESCD can fail. That could be a reason for the
message.

To fix that, you'd go to badflash.com and purchase a new
flash chip. That would be based on the theory that the
flash chip is bad. They need to know the chip type, the
motherboard name, to try and select a pin compatible chip.
Chips for older motherboards like that, may not be in
production any more, so they may have to substitute something
they suspect will work. You also need to provide a pointer
to the web page with the BIOS file to use to program the chip.

You have a couple options as to the order of your next experiments.
I'm assuming you have another computer to use, if you brick this one.

1) Do the "clip jumper" test. Make the 160GB drive report it is a
32GB drive. See if you can get past the NVRAM stage. You'll need
the tech manual from Hitachi, to figure out the jumpering.

2) Reflash the BIOS. If the chip is bad, the flash attempt could
fail, bricking the board. Reflashing the BIOS in fact, won't
be doing anything productive, as far as I know. It would be
mainly an attempt to see if the BIOS chip is really bad or not
(failing in other areas as well as the DMI/ESCD). If the flash
tool is set up to erase the whole chip (main BIOS, boot block,
DMI/ESCD), then the BIOS will recompute the DMI/ESCD info on
the first boot, and update the table in the chip.

3) Go to badflash.com and get a new BIOS chip. You could do this
instead of (2), in which case the old chip could still be used
if conditions do not improve. Badflash is only an option, if the
old BIOS chip can be removed. Some nasty motherboard designs,
solder the chip in place. The latest "innovation" on modern
boards, is the move to serial EEPROM chips - smaller, using
fewer pins, but *soldered* in place.

4) Install a PCI IDE controller board, and connect the new
160GB drive to that. The NVRAM step may still fail, because
there is still going to be a need to update the NVRAM block.
The advantage of using a card can be - ability to handle
137GB disks, ability to operate at ATA133. An example would
be a Promise Ultra133 TX2, but there are also cards with
a SIL0680 chip, or some cards with combined PATA and SATA connectors
(VIA6421A). Cards like that have a BIOS chip, that the main BIOS
consults, in order to allow booting from the card. Drivers
need to be installed for cards like that, so when reinstalling
WinXP, you may have to press F6 and offer a driver on a floppy.

There are a number of options, some of which cost money, and
some of which have some risk of bricking the motherboard.
But if the NVRAM problem doesn't improve, I don't see much
beyond changing the flash chip, that is going to make it
fully functional again. I don't see anything in your symptom
report so far, to suggest an IDE port failure.

I notice on the GA-6VX-4X web page, there is no notice about
the capacity limit for disks connected to the board. The
last BIOS date is 2001/10/04 (Oct4,2001). If we compare the
date to the link I provided, the BIOS for the GA-6VX was
2000/06/07 that supported 64GiB, so it is quite possible your
board supports up to 128GiB. The year 2003 was where >128GiB/137GB
support came in, and that is why I suspect the 160GB drive
might be a little too much for it. This is why at this point,
I'm suggesting the usage of the clip jumper, at least until
the NVRAM problem goes away.

Oh, I thought of another one you can try.

5) Turn off all power (unplug). Disconnect disk drive cables.
Pull RAM sticks and store in an antistatic bag. Allow the
board to attempt to start, with no RAM present. Theory is,
this will invalidate the NVRAM. Remove power again. Install
RAM, connect old hard drive. Test to see if NVRAM update
succeeds. If this works, then connect the new drive with
the clip jumper installed, and test whether that one passes
the NVRAM step.

HTH,
Paul
 

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