Hanging application

[Jack]

Hi,
Some of our WinXP pro (with officeXP) PCs hung very
frequently. Following are the error messages from event
log:



Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 7/21/2003
Time: 10:32:27 AM
User: N/A

Description:
Hanging application , version 0.0.0.0, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 20 30 2e 30 2e 30 0.0.0
0018: 2e 30 20 69 6e 20 68 75 .0 in hu
0020: 6e 67 61 70 70 20 30 2e ngapp 0.
0028: 30 2e 30 2e 30 20 61 74 0.0.0 at
0030: 20 6f 66 66 73 65 74 20 offset
0038: 30 30 30 30 30 30 30 30 00000000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 7/8/2003
Time: 1:49:37 PM
User: N/A

Description:
Hanging application EXCEL.EXE, version 10.0.4302.0, hang
module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 45 58 43 45 4c 2e EXCEL.
0018: 45 58 45 20 31 30 2e 30 EXE 10.0
0020: 2e 34 33 30 32 2e 30 20 .4302.0
0028: 69 6e 20 68 75 6e 67 61 in hunga
0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 30 30 fset 000
0048: 30 30 30 30 30 00000


Any idea about these?
Thanks,
Jack

 

[Sum]

hi Jack, seems like Excel is causing the problem. Have you updated XP or
Office XP lately ? Do you remember the last successful working date ? or
could it be some programs that you've installed lately that caused the
crashes ?

Also try visiting Office XP 's website for critical and recommended updates
and patches.

Good luck