Hang on boot when USB device plugged in

[mporco]

Asus P4C800-E Deluxe MB (Pentium 4)
Windows XP SP2

For the past few days, if I boot my PC with any USB device plugged in,
it will freeze when loading Windows. Hang happens regardless of where
I plug in the device (on-board ports on MB, ports on a USB PCI card,
front panel ports) and will even hang if booting in Safe Mode. I get
past the Windows XP logo screen, then the screen goes black and right
before I would expect the actual login window to appear, the screen
goes black and I hang. If I boot with no USB devices plugged in,
everything's fine.

If I boot up with no USB devices plugged in, then plug in a USB device
after bootup, the USB device works fine and no hang.

Boot logging shows lots of driver load successes and failures (in fact,
lots of duplicate lines which I find puzzling) when USB device is
plugged in.

- Tried CHKDSK on all drives
- Installed latest BIOS (1022)
- Checked fan speeds, temperatures, and power via AsusProbe(all normal)

I suspect this is really a Windows XP issue (driver maybe?). I did
install some security updates before the reboot when I first noticed
the issue. I reviewed all of the updates and couldn't find any that
seemed like they could be related though. I may try uninstalling all
recent updates if I can do so but would like to avoid that if its going
to be a dead end.

 

[sean]

Asus P4C800-E Deluxe MB (Pentium 4)
Windows XP SP2

For the past few days, if I boot my PC with any USB device plugged in,
it will freeze when loading Windows. Hang happens regardless of where
I plug in the device (on-board ports on MB, ports on a USB PCI card,
front panel ports) and will even hang if booting in Safe Mode. I get
past the Windows XP logo screen, then the screen goes black and right
before I would expect the actual login window to appear, the screen
goes black and I hang. If I boot with no USB devices plugged in,
everything's fine.

If I boot up with no USB devices plugged in, then plug in a USB device
after bootup, the USB device works fine and no hang.

Boot logging shows lots of driver load successes and failures (in fact,
lots of duplicate lines which I find puzzling) when USB device is
plugged in.

- Tried CHKDSK on all drives
- Installed latest BIOS (1022)
- Checked fan speeds, temperatures, and power via AsusProbe(all normal)

I suspect this is really a Windows XP issue (driver maybe?). I did
install some security updates before the reboot when I first noticed
the issue. I reviewed all of the updates and couldn't find any that
seemed like they could be related though. I may try uninstalling all
recent updates if I can do so but would like to avoid that if its going
to be a dead end.

You could try re-installing USB 2.0 but you may have problems tracking it
down as it has been pulled form Microsoft site. It is included in Service
Pack 1.

I know there were some issues created with USB and one of the service packs
(sorry can't remember details now). Try searching MS knowledge base or
http://www.usbman.com/