GUI stops working on boot up

[B H]

Hi Guys,
I have an up-to-date version of windows Xp and windows live mail. My
problem is when I boot up my computer, the desktop seems to lock and I
cannot use my icons or active any program from the desktop icons, nor the
taskbar. I have my task bar on hide, as windows is loading I can hide and
bring the taskbar back, but then the taskbar disappears and the cursor
turns into the symbol to increase or decrease it's size. I have to keep
rebooting my computer 4 or 5 times until it will work properly. Any ideas
in a solution, I thought doing a repair, is this a goo idea. Your help and
advice is appreciated
Thanks and Regards
Bob

 

[Pegasus [MVP]]

Hi Guys,
I have an up-to-date version of windows Xp and windows live mail. My
problem is when I boot up my computer, the desktop seems to lock and I
cannot use my icons or active any program from the desktop icons, nor the
taskbar. I have my task bar on hide, as windows is loading I can hide and
bring the taskbar back, but then the taskbar disappears and the cursor
turns into the symbol to increase or decrease it's size. I have to keep
rebooting my computer 4 or 5 times until it will work properly. Any ideas
in a solution, I thought doing a repair, is this a goo idea. Your help
and advice is appreciated
Thanks and Regards
Bob

- How recent is the problem?
- Does it occur in Safe Mode too?

 

[B H]

Hi,
it started around 6 weeks ago, I have scanned for Malware, virus etc by
clear. Cannot associate installing a program at that time. Will try the
safe mode and let you know. Thanks for the reply
Regards
Bob

 

[B H]

Hi,
problem started around 6 weeks ago.
tried the safe mode and it was ok
Regards
Bob

 

[Pegasus [MVP]]

You could try System Restore but six weeks is pushing it a bit. On the other
hand, since Safe Mode works, you can run msconfig.exe and do this:
- Hide all Microsoft services under the Services tab.
- Untick all remaining ticks.
- Untick all ticks under the Startup tab.
- Physically disconnect your machine from the Internet.
- See if Normal Mode works.
- If it does, restore the various services and tasks until you find the
culprit.

 

[B H]

Hi,
and thanks for the advice, I will try that and see what happens
Regards
Bob