guest account does not load properly

[JG]

My guest account and limited user accounts do not load
properly. After I login at the welcome screen I end up
getting a blank blue page and can only access the task
manager by using ctrl+alt_del.

How can I get the personal settings to load properly for
the guest acct or a limited acct?

Thanks!

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

It appears those accounts are corrupted. Please check the following
Knowledge Base article for help with this issue:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q318011