Only Guest can connect to Internet

[Guest]

I'm trying to help a friend with an issue - I've read some posts regarding
giving a guest acct access to internet but nothing about the opposite. There
are 3 accts; administrator, limited and guest. Only the guest acct can
access the internet. For the other two accts, when you click on IE it
doesn't connect. There is a NetNanny type program loaded but this seems like
a weird way for it to be configured. Could this be the problem? He is going
to uninstall that program but I wanted to see if anyone else had or has ever
heard of this particular issue. He uses XP Home. Thanks!

 

[Lanwench [MVP - Exchange]]

I'm trying to help a friend with an issue - I've read some posts
regarding giving a guest acct access to internet but nothing about
the opposite. There are 3 accts; administrator, limited and guest.
Only the guest acct can access the internet. For the other two
accts, when you click on IE it doesn't connect. There is a NetNanny
type program loaded but this seems like a weird way for it to be
configured. Could this be the problem? He is going to uninstall
that program but I wanted to see if anyone else had or has ever heard
of this particular issue. He uses XP Home. Thanks!

Well, since nothing native is going to be blocking this, I would have to
suspect the net-nany program. Unload/disable it and test.

 

[Guest]

Well, since nothing native is going to be blocking this, I would have to
suspect the net-nany program. Unload/disable it and test.

 

[Lanwench [MVP - Exchange]]

No prob - glad it's resolved.