Graphics/Jpegs visible but will not print from Outlook???

[bob p.]

My wife has a Toshiba Laptop, Win98; Outlook 2000 and a
new HP3820 printer which along w/Norton AntiVirus was
installed 2 wkends ago. Since then has been unable to
printout graphics/jpegs, they show on screen but when
printed whereever graphics should be is a Square with a
Red X inside? When Printer was tested at installation,
graphics from its program printed out. What do we need to
do to correct problem. Thanks in advance for any
assistance.

 

[Frank Lehmann]

For possible causes, see the following MSDN article

http://support.microsoft.com/?kbid=287768

Regards,
Frank

Message sent 10/09/2003 13:32:06 GMT