Ghost 9 can't see SATA drives during restore.

[whatever]

I have done Ghost 9 backups of full images of the C: partition to F:
(on three different dates)

I have done Ghost 9 backups of full images of the C: partition to I:
(on three later dates)

I moved the three sets (.v2i & .sv2i) of files to the I: drive so that
all the backup images would be on a different physical drive.

When I used the Ghost recovery CD to boot my system it was able to
find these drives:

A: floppy
D: DVD/CD-ROM
E: DVD/CD-Rom
Z: Win Ram drive

It could not find any ot the HD partitions that I have listed below.
I've written to Symantec support and expect to receive some obscure
message about drivers in 4-5 days.

Does anyone know why Ghost 9 can create image files in NTFS partitions
but it doesn't seem to be able to locate them from their mini XP
restore environment? Any help will be appreciated. It also might save
me from reinstalling WinXP and starting over with another backup
program. It also might save Symantec from a refund. :-}.

These are my drives and their partitions:

160GB SATA dr 7200RPM drive 0. Installed by Dell.
C: Primary boots Windows XP Home SP2 Media Center 2005. NTFS
F: Data. NTFS

300GB SATA dr 7200RPM drive 1. Installed by me.
G: empty NTFS
H: data. NTFS
I: data. NTFS

Dell Dimension XPS P4 @ 3.4GHz 800FSB w/HT
1GB DDR2 SDRAM @ 533MHz
Radeon X800 XT 256MB PCI Exp16
160GB SATA dr 7200RPM drive 0.
300GB SATA dr 7200RPM drive 1.
Windows XP Home Edition SP2 Media Center 2005
This system was delivered 01/21/2005.

 

[Rod Speed]

I have done Ghost 9 backups of full images of the C: partition to F:
(on three different dates)

I have done Ghost 9 backups of full images of the C: partition to I:
(on three later dates)

I moved the three sets (.v2i & .sv2i) of files to the I: drive so that
all the backup images would be on a different physical drive.

When I used the Ghost recovery CD to boot my system it was able to
find these drives:

A: floppy
D: DVD/CD-ROM
E: DVD/CD-Rom
Z: Win Ram drive

It could not find any ot the HD partitions that I have listed below.
I've written to Symantec support and expect to receive some
obscure message about drivers in 4-5 days.

Maybe, but its likely the drivers that are important.

Does anyone know why Ghost 9 can create image files
in NTFS partitions but it doesn't seem to be able to locate
them from their mini XP restore environment?

Try pressing F6 as it starts, and load the driver for the SATA drive.

Any help will be appreciated. It also might save me from
reinstalling WinXP and starting over with another backup
program. It also might save Symantec from a refund. :-}.

 

[Peter]

In WinXP run System Information.
From Components/Storage section gather information about Disks and
controllers.
Try to reconcile that with drivers present on Ghost 9.0 Recovery boot CD.

 

[J. Clarke]

I have done Ghost 9 backups of full images of the C: partition to F:
(on three different dates)

I have done Ghost 9 backups of full images of the C: partition to I:
(on three later dates)

I moved the three sets (.v2i & .sv2i) of files to the I: drive so that
all the backup images would be on a different physical drive.

When I used the Ghost recovery CD to boot my system it was able to
find these drives:

A: floppy
D: DVD/CD-ROM
E: DVD/CD-Rom
Z: Win Ram drive

It could not find any ot the HD partitions that I have listed below.
I've written to Symantec support and expect to receive some obscure
message about drivers in 4-5 days.

Does anyone know why Ghost 9 can create image files in NTFS partitions
but it doesn't seem to be able to locate them from their mini XP
restore environment? Any help will be appreciated. It also might save
me from reinstalling WinXP and starting over with another backup
program. It also might save Symantec from a refund. :-}.

These are my drives and their partitions:

160GB SATA dr 7200RPM drive 0. Installed by Dell.
C: Primary boots Windows XP Home SP2 Media Center 2005. NTFS
F: Data. NTFS

300GB SATA dr 7200RPM drive 1. Installed by me.
G: empty NTFS
H: data. NTFS
I: data. NTFS

Dell Dimension XPS P4 @ 3.4GHz 800FSB w/HT
1GB DDR2 SDRAM @ 533MHz
Radeon X800 XT 256MB PCI Exp16
160GB SATA dr 7200RPM drive 0.
300GB SATA dr 7200RPM drive 1.
Windows XP Home Edition SP2 Media Center 2005
This system was delivered 01/21/2005.

The short of it is that the recovery CD doesn't have the drivers for your
SATA host adapter. There's an option "press F6 to install drivers" when it
starts up--do that and put the driver diskette for your SATA host adapter
in when it asks for drivers.

 

[Les]

The short of it is that the recovery CD doesn't have the drivers for your
SATA host adapter. There's an option "press F6 to install drivers" when it
starts up--do that and put the driver diskette for your SATA host adapter
in when it asks for drivers.

Thanks for the reply's. I've found the Dell/Intel drivers and have
another questions.

Since the recovery disk is creating it's own mini WinXP does that mean
the driver floppy that I create will have to be used every time I do a
recovery?

The instructions include using F6 when doing a normal boot to install
the drivers into the real WinXP. I'm assuming that using F6 with the
Ghost recovery CD will have no effect on the main OS. Is that correct?

Thanks for the help.

Les

 

[J. Clarke]

Thanks for the reply's. I've found the Dell/Intel drivers and have
another questions.

Since the recovery disk is creating it's own mini WinXP does that mean
the driver floppy that I create will have to be used every time I do a
recovery?
Yes.

The instructions include using F6 when doing a normal boot to install
the drivers into the real WinXP. I'm assuming that using F6 with the
Ghost recovery CD will have no effect on the main OS. Is that correct?
Correct.

Thanks for the help.

Les

 

[Les]

That worked with one thing I didn't expect.

After putting in the floppy the "recovery" loading program came back
with:

"Windows already has a driver that you can use for "Intel 82801FR SATA
AHCI controller (Desktop ICH6R)".

"Unless the device manufacturer prefers that you use the driver on the
floppy disk, you should use the driver in windows. "

I used the floppy selection instead of the Windows selection even
though they are the same. I might try the windows selection next time.

Thanks again.

 

[Les]

Thanks. I'll try it now.

 

[Les]

The restore seems to be fine. Thanks.