Problem using GHOST with Compaq Smart Array

[Eric M. Berg]

I have a Compaq Proliant server with a Compaq Smart-2/P array
controller that uses three physical drives to create one logical RAID
drive. (When the system boots up, it displays the message "1 logical
drive.")

I'm trying to Symantec/Norton GHOST -- both GHOST 2003 and GHOST 7.5
-- to make a disk-to-file or partition-to-file copy of this drive.
When GHOST tries to access the drive, it exits with an error message
"Application error 29004 -- Read sector failure, result = 1, drive =
0, sectors xxxxxxxx to xxxxxxxx."

The logical RAID drive is configured with 3 partitions: a 36MB EISA
utilities partition, a 498MB C: FAT partition, and a 7654MB D: NTFS
partition. When I boot the system up using PC-DOS, I can access the
C: partition from the command line.

I know that Symantec says that "GHOST does not support RAID," but
there are other places in the documentation where it implies that it
might work, and I was wondering whether anyone had been successful in
getting GHOST to work under these circumstances.

Many thanks for any insight that anyone can provide.

Eric M. Berg
(ericmberg AT yahoo.com)

 

[NOYB]

You must force Ghost to access the array through the BIOS int13h interface
using a switch (-ffx ?) so it will not try to access the disks directly.

Through the int13h interface the 3 disks will appear 'as one'.

 

[Dave Hau]

Try using Ghost with any one of these switches:

-FFI (direct IDE access)
-FFS (direct ASPI/SCSI access)
-FFX (Extended Interrupt 13h access)

Try them one by one and see if it solves the read problem. For ASPI access,
you need to load the ASPI drivers from the W98 boot disk first, before
running Ghost.

Regards,
Dave