Getting Error Code 10 in Device Manager for my CD/DVD drive

[Spirit]

Highlight the Device in Device Manager and DELETE or REMOVE
it - then reboot and Vista will re-install it.

Do you have an older version of iTunes installed? If so uninstall it
first. And afterwards get a newer version.

 

[Spirit]

If it doesn't that means the cable is bad, the drive is bad, or the motherboard
has a problem with the drive. Odds are it will,,, and you are no worse off
if it doesn't.

How about Nero? That also can cause this issue.......

 

[The Enchanted Gentleman]

Wow!

I have the same problem as you do.

Well, I just fixed my problem thanks to your post. Tell ya what I did below.

I installed i-tunes just last night and completely lost my CD/DVD
burner/recorder.

After hours of searching through all the help files on my CP and in
Microsoft I came across this discussion board, and am I glad I did! THANK YOU
SO MUCH!

After reading of your problems and comparing your problem to mine very
quickly I might add figured I'd - DO THE FOLLOWING!

1) Click the start button
2) Click Control Panel
3) Click Uninstall a Program
4) Left Click on i-tunes and then Click on un-install
5) I also un-installed it the quick play that came along with i-tunes.
6) I then restarted my lap top and that is it!

Just wanted to thank you and to let you know what I did to regain control of
my unit. THANKS!

 

[Shimmers]

I just had this last night on my new Acer Aspire 5920 notebook. The solution
was to go into safe mode and restore. Didn't read about the iTunes issues
before then but the restore point that worked was before I installed iTunes.
Suffice to say iTunes will remain on my XP computer only!

-- Shimmers

 

[jackman17]

I too had been getting this code 10, cd/dvd driver. I reinstalled the driver
to no avail. I read below about itunes possible connection and removed it.
Took care of my problem.

 

[cardrey]

I have the same problem, but it doesn't seem to have anything to do with
I-tunes. This is a brand new laptop (the computer of my dreams) and I lose
my CD/DVD drive every couple of days. The only answer I get from support is
to adjust the filters on my computer.

It doesn't seem like I should have to do this every 2 or 3 days on my new
computer. What a drag! If I had a choice, I would go back to XP. This
isn't right, and microsoft should address this quickly, rather than tell us
to adjust our computers.

 

[Peter Foldes]

Error Code 10

http://www.pchell.com/hardware/usbcode10.shtml

 

[TheDuck]

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060