Getting Error Code 10 in Device Manager for my CD/DVD drive

G

Guest

Here's the situation.

We purchased a new computer with Windows Vista Home Premium. After the
Daylight Savings time change, the CD/DVD driver developed an error code 10.
Some investigation, and I uninstalled it through Device Manager and then did
a recovery and everything was dandy.

Last night, it happened again. Code 10 and no recognizing the drive. Once
again I go through exactly the same motions. Nothing. Again. Nothing.
Again. Nothing.

What the heck do I do now? (I'm also suspecting that iTunes might be part
of the problem, as prior to both instances, I installed iTunes 7 on the
computer)
 
G

Guest

I have been having the same problem. I am running under Vista Ultimate, and
have no problems once so ever with my dvd drive since building my computer a
few weeks ago, but now I am receiving the same code 10 error message. I tried
uninstalling and reinstalling the driver, but this leads to Vista telling me
that the driver can not be installed properly. I also tried installing an
entirely different dvd drive but had the same problem.

If anyone can figure this problem out it will be greatly appreciated.
 
G

Guest

Hi,
Sorry, I do not have the answer, but the exact same problem and I also just
installed Itunes but I can not see why that should affect my CD/DVD drive.

I hope someone can help.
 
G

Guest

I have had the same error code with the dvd drives and ITunes is also on the
computer.
What is also strange is that I have a 5 x card reader and now it is only
showing 1 of the card reader drives instead of 5 and that is without ITunes
program on.
 
G

Guest

It was iTunes. For some very strange reason in Vista, when you install
iTunes it messes with the CD/DVD driver. Apparently there is no offical
version of iTunes for Vista just yet, although based on my reading of the
discussion forums for iTunes, Apple & Microsoft are working on it. I suppose
we iPod users will just have to approach the gates with our pitchforks and
torches to demand a version that isn't going to kill off our CD/DVD
driver....lol
 
G

Guest

My current Situation is as such:
This device cannot start. (Code 10)

Click 'Check for solutions' to send data about this device to Microsoft and
to see if there is a solution available.

as you have said that iTunes might be affecting it but is there an instant
remedy for the current siuation? I got only one dvd/cd rom drive and i need
to use it urgently
 
G

george

I find it strange that this is all happening about the same time. I
just started getting the dreaded code 10 error message this afternoon.
It is also affecting my cdrom drive. I also noticed the that windows
burn cd selection has disappeared as well. My DVD work like it should,
but my cdrom will not start. I have Itunes installed, but have not
used it in a while. Let's hope someone get this one resolved soon.
 
G

Guest

Hi,

I will try this and hopefully it works.

I just hope ITunes/Microsoft will be able to solve this quickly.

Thanks all for your help.
 
G

george

Hi All, Just wanted to confirm that ITunes is the problem. I did the
uninstall of ITuens and got my Cd Drive back and it is working as it
ought. Many Thanks for the suggestion and help.
 
G

Guest

I've also been experiencing this same problem. I was just wondering if anyone
had discovered a way to get around it yet or if the only way is to deal with
your optical drive not working if you want to have itunes on your windows
vista pc. Any information would be greatly appreciated.
 
G

Guest

Hey everyone,

I was just wondering if anyone has heard of any solutions to this itunes
dilemma as of yet. I've been searching around, but haven't come up with
anything. I'd really like to get itunes on my computer without having to
sacrifice my dvd drive. Any help would be appreciated.
 
G

Guest

Ive read all of the posts regarding this and have noticed one comminality
"Itunes" which i DO NOT and HAVE NEVER used, so this problem ISNT solely
related to Itunes.

any ideas now?
 
G

Guest

I have resolved this issue and there is a thread on it on here. search for
"code 10/19 RESOLUTION" it should show the right one.

Some experience is needed to fix the problem.

Fred Munro
 
G

Guest

Fred: I did try your fix and it worked like a charm to restore my DVD drive.
Everything was working wonderfully until I tried to open iTunes. Then I got
the error message that registry files that were needed by iTunes to import
and burn CD and DVD's were missing. I'm assuming that is related to the
registry fix that was made in your post. Any thoughts??
Judy
 
G

Guest

I have the same problem bought a brand new 'vista premium' "device cannot be
started (code 10) I've only had the pc 3 or 4 weeks - this is the first time
I've tried to use the cd/dvd rom. Tried to actualize the driver but am also
getting the message that the driver can not be installed properly. WELL DONE
WINDOWS! WHAT NOW??
 
G

Guest

Thanks so much for you guys who identifed iTunes as the root of this evil.
This issue was driving me insane. My laptop manufacturers helpdesk (Toshiba)
were suggesting a complete reinstall!
 

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