Getting a network printer to work in Windows XP SP2 Media Edition

G

Guest

I currently have a HP Deskjet 720C printer on a Windows 98SE, which I am
sharing to my network. The network is a wired network which is connected to
a Netgear Router. I recently just got a new computer that is running Windows
XP SP2 Media Center Edition on it and it has all of the latest service packs.
I was trying to connect the Windows XP SP2 machine to this printer, but when
I run the Print Test Page, I get the following error message "Test page
failed to print. Would you like to view the print troubleshooter for
assistance? Unable to create a print job." Then I give the choice of "Yes"
or "No". The strange thing about this is the Windows XP SP2 computer is
seeing the Printer when I tell it to look for a network printer, but it is
not seeing the Printer if I go to My Network Places. (This could just be due
to a Windows XP thing that I am just not aware of.) Anyway, it allowed me to
install the drivers, but for some reason it will not print. I have also
tried printing in both Notepad and Wordpad, but neither one worked. I have
tried uninstalling and reinstalling the drivers, but that did not work. I
have turned off and closed out all security software on my computer. I am
also able to ping all of the computers in the network from my Windows XP SP2
machine, so I know it is not a network problem. I don't believe there should
be an issue as far as file format (FAT 32 versus NTFS) since this is just a
printer, but I could be wrong. Any ideas on this issue would be greatly
appreciated. Thanks.
 
G

Guest

I am having a similar printer problem. I have two computers in my home, they
are hard wired to a linksys Router both running Windows XP Pro. The printer
is a HP Deskjet 6840. On ome machine I have both two accounts. One with admin
rights the other just a user. When I print from that machine both accounts
will print. The second computer in new,I set up two accounts one with admin
rights and the other just a user. The user on the second computer is unable
to print I receive the same error message. Using the admin account it prints
just fine. I have added power user rights to the user account but that didn't
seem to help.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top