getting a dial tone when i am faxing


G

Guest

I have tried every way I can, but am still not getting a dial tone when i try
to fax, I have windows xp home and my fax system is connected however i do
not have the disks for xp as it came with my computer...I'm pretty sure I am
doing something wrong...please help
 
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P

Patrick Keenan

ann said:
I have tried every way I can, but am still not getting a dial tone when i
try
to fax, I have windows xp home and my fax system is connected however i do
not have the disks for xp as it came with my computer...I'm pretty sure I
am
doing something wrong...please help

If you're not getting a dial tone, it's very unlikely to be a software or
Windows problem

The dial tone should be heard as soon as the modem goes off-hook, just like
when you lift a telephone receiver.

If there's no dial tone, you probably just don't have things plugged in
correctly. Plug a telephone in where you are plugging the fax line in -
right up to the cable you are using - and verify that you get dialtone. If
you don't, there's the problem.

Some modems have two jacks on them, and sometimes they don't work the same.
Look on them for icons for line or handset.

And you can't fax over broadband or digital systems. You have to use a
modem and a regular, analog telephone line. If you have a digital phone
system, like an office PBX, you will need different hardware.

HTH
-pk
 

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