Getting 0x80040706 error while insatlling software on XP

G

GHalleck

JN said:
I'm trying to install some software - it has setup.exe version
12.0.0.58849, but I get error
Unhandled exception, Error Number 0x80040706, Description: Object
Reference Not Set.
On this page
http://consumer.installshield.com/kb.asp?id=q108322
is some solution , but only to version 11.
Please help somebody, thanks.

What software are you trying to install? That information may be
more meaningful that an installshield error message.
 
J

JN

The software is Ulead DVD Movie Factory 6 Plus. But I think something
is wrong in Windows XP itselt. I tried to install latest graphic
driver (setup.exe ver. 11.0.0.28844) and the same error. Even after
repairing InstallShield as recommended. Actually - now I cannot
install anynything. All ends with 0x80040706 error.


GHalleck napsal:
 
G

GHalleck

JN said:
The software is Ulead DVD Movie Factory 6 Plus. But I think something
is wrong in Windows XP itselt. I tried to install latest graphic
driver (setup.exe ver. 11.0.0.28844) and the same error. Even after
repairing InstallShield as recommended. Actually - now I cannot
install anynything. All ends with 0x80040706 error.

Not very satisfactory. Installshield says that the fault is with the
vendor of the application. It makes sense since the developer needs
to write the script to install its product. One problem is that there
are different versions of the InstallShield engine. Perhaps one way to
solve the problem is to delete the entire InstallShield folder from
C:\Program Files\Common Files and install from scratch the current
version.

Now, it has been reported that InstallShield can be corrupted if the
installation of the application was aborted or terminated before it was
complete. Did this happen?
 
J

JN

Not very satisfactory. Installshield says that the fault is with the
vendor of the application. It makes sense since the developer needs
to write the script to install its product. One problem is that there
are different versions of the InstallShield engine. Perhaps one way to
solve the problem is to delete the entire InstallShield folder from
C:\Program Files\Common Files and install from scratch the current
version.

Now, it has been reported that InstallShield can be corrupted if the
installation of the application was aborted or terminated before it was
complete. Did this happen?

Sorry for the long pause, I recap whole situation
- I cannot install 90% of applications, which go through setup.exe
(InstallShield), I always get 0x80040706, "Object refence not set"
error. It's not only Ulead apllication problem, I cannot update Ati
Radeon driver, etc...
- I deleted whole InstallShiled directory and tried to install iKrenel
engine update as recommended there
http://consumer.installshield.com/kb.asp?id=Q108312. This ends with
"Interface is not registered" error.

I'm stuck, but I want do all things possible before reinstalling whole
windows.
 
S

smlunatick

I have the same problem, and I find the same answers... nothing works...
I think it might be a problem with some Temp files, but I can't delete
that!!
always appear a message that says something like: you can't delete
these files, there is another program using it.
how can I delete this files? their extension is .DAT

I encountered this. It seemed that this was due to a XP corruption
caused by a Norton Internet Security 2009 (initially cause by Norton's
own on-line support agent.) I needed to remove NIS and revert IE /
WMP back to their "delivered" version (IE 6 and WMP 9.) A repair
reinstall fixed this for me.
 

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