Please go to
www.microsoft.com/genuine and click Validate Windows -
that should resync the WGA Validation files.
Afterward, please click Start, then Run, then type in "WGAtray.exe /b"
and click OK, then reboot.
If the above procedure does not resolve your issue:
Please follow this diagnostic troubleshooting procedure:
1. Download and run the MGA Diagnostic Tool:
http://go.microsoft.com/fwlink/?linkid=52012
2. After running the MGA Diagnostic Tool, click
on the "Windows" tab and then click on "Copy".
3. Next, visit the following website and create a post in the
"WGA Validation Problems" forum and paste the
results of the WGA Diagnostic Data in a detailed post.
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25
4. A WGA troubleshooting specialist will analyze the data and
recommend an appropriate solution.
--
Carey Frisch
Microsoft MVP
Windows Shell/User
---------------------------------------------------------------------------------
:
| everythime i start up my pc, i get a message telling me that my copy of
| windows may not be genuine, and a white star is always showing in the tool
| bar, i have tried what i can to get shot of this thing but to no aviail, can
| anybody help me please???? thanks.
thanks very much for that info, will give it a try tomorrow, will let you know how i get on. thanks again. jay.
