Genuine Windows and upgrade to XP?

[Susan]

Please tell me if a person took a pc to a tech and the tech upgraded the
Windows 98 to XP, what should the tech have given to the customer.

Shouldn't the person receive the cds, the booklet and the COA sticker be
present on the computer? I know about new computers but was wondering about
upgrades on old computers. There would be no COA sticker for XP if it was
upgraded with package purchased from the store.

I gave person this link:
http://www.microsoft.com/resources/howtotell/ww/windows/default.mspx

Thanks for information.
Susan

 

[Guest]

Please tell me if a person took a pc to a tech and the tech upgraded the
Windows 98 to XP, what should the tech have given to the customer.

Shouldn't the person receive the cds, the booklet and the COA sticker be
present on the computer? I know about new computers but was wondering about
upgrades on old computers. There would be no COA sticker for XP if it was
upgraded with package purchased from the store.

I gave person this link:
http://www.microsoft.com/resources/howtotell/ww/windows/default.mspx

Thanks for information.
Susan


hey Susan well, my problem is someone reboot my computer and and his used the old operating system to install it in my pc so the problem now that i can see this operating system was a fake right? well, maybe mind was window xp 2000 the compuny provide by (NEC) so can u help me to upgrate the Guine...please....

thank you Susan

im Kirareti Kiata from the pacific island

 

[Susan]

Sorry, I know nothing about your computer.

"hey can you update mind?" <hey can you update mind?
@discussions.microsoft.com> wrote in message

 

[Rock]

Please tell me if a person took a pc to a tech and the tech upgraded the
Windows 98 to XP, what should the tech have given to the customer.

Shouldn't the person receive the cds, the booklet and the COA sticker be
present on the computer? I know about new computers but was wondering
about upgrades on old computers. There would be no COA sticker for XP if
it was upgraded with package purchased from the store.

I gave person this link:
http://www.microsoft.com/resources/howtotell/ww/windows/default.mspx

If this was a purchase of the OS, it should come with the COA and CD and
documentation.

 

[Rock]

hey Susan well, my problem is someone reboot my computer and and his used
the old operating system to install it in my pc so the problem now that i
can see this operating system was a fake right? well, maybe mind was
window xp 2000 the compuny provide by (NEC) so can u help me to upgrate
the Guine...please....

thank you Susan

im Kirareti Kiata from the pacific island

FYI, you should create a new post with your question. You're post is
unclear on the details but if you think a non genuine version of XP was
installed you should go back to the person who installed it to fix it.

Otherwise see this:
http://www.microsoft.com/genuine/downloads/FAQ.aspx

WGA Forum for XP
http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=442&SiteID=25

 

[Bruce Chambers]

Please tell me if a person took a pc to a tech and the tech upgraded the
Windows 98 to XP, what should the tech have given to the customer.

Shouldn't the person receive the cds, the booklet and the COA sticker be
present on the computer?

The computer owner should have been given the installation CD, the
Product Key, and the Certificate of Authenticity. Sometimes the Product
Key is printed on the Certificate. There is no booklet, anymore.




--

Bruce Chambers

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[Susan]

Thank you very much Bruce and Rock. I appreciate the information and will
pass it on.