Glad to be of service!
"Jimmy S." <Private> wrote in message | Hi Ricky,
|
| I'll make this post in 2 parts. The first are instructions that may help
| you use the information in the error messages to determine the problem,
| and the second part is my all purpose troubleshooter which should help.
|
| ================== PART I =========================
| Here are some knows solutions for tackling Kernel 32 Errors,
| Invalid Page Faults, and Exception Errors.. if it's a STOP error
| this site has extensive coverage:
http://aumha.org/win5/kbestop.php
|
| 1. To see if it's a software conflict: Temporarily disable Startup
| programs one at a time, starting with Firewall, Antivirus, and ad
| blockers using:
http://new.jtsoft2001.com/windows/startup.php
|
| You can lookup what a program does before you disable it here:
|
http://www.pacs-portal.co.uk/startup_pages/startup_full.htm
|
| 2. Reinstall the game to overcome any data corruption:
| a. Backup any saved games and/or mods to a safe location.
| b. Uninstall the game using Control Panel / Add-Remove programs.
| c. Clear any references to the game leftover in your registry using:
|
http://www.pcmedixwebs.com/regclean.htm
| d. After a reboot close & exit your Antivirus and any other programs
| using this method:
http://support.microsoft.com/?scid=331796
| e. Install the game again from your original CD, do not use a backup.
| f. Don't reuse the saved games/mods until you properly test the game.
|
| 3. Run a Virus Scan:
http://housecall.antivirus.com
|
| 4. Remove any adware or spyware using Ad-Aware from:
www.lavasoftusa.com
|
| 5. Finally, if none of the above works, Microsoft has an extensive troubleshooter
| which applies to all games, including the titles listed in beginning of the article:
|
http://support.microsoft.com/?kbid=280068#ScopeCause4
|
| =================== PART II ============================
| Rather than give you one step at a time, I'm going to give you
| my entire list, so you can know the steps ahead of time.
|
| Of course, be sure to visit the manufactures website for any
| patches or updates that they may have available. They help!
|
| Start with the first step on the list, and if you have any questions
| please feel free to ask them before continuing. Good luck!
|
| 1. To see if it's a software conflict: Temporarily disable Startup
| programs one at a time, starting with Firewall, Antivirus, and ad
| blockers using:
http://new.jtsoft2001.com/windows/startup.php
|
| You can lookup what a program does before you disable it here:
|
http://www.pacs-portal.co.uk/startup_pages/startup_full.htm
|
| 2. Run a virus scan at:
http://housecall.antivirus.com Afterwards
| Download & Run Spybot from:
http://security.kolla.de to find any
| Trojans, Adware, or Spyware which could clog up your system.
|
| 3. Click My Computer / Rightclick the Drive & Choose Properties
| / Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
| the "Error-Checking" and "Defragmentation" utilities.
|
| 4. Bare knuckle problem fighting techniques (not for the timid):
| For all Video / DirectX / Game and Hardware Issues, I have a
| Checklist of Solutions at:
http://NibblesNbitsVideo.tk
|
| 5. Dust your fans, vents and components using a 1/4" paintbrush
| and a hose vacuum. Use compressed air for hard to reach places.
| Set a housefan to blow cold air into your case to detect an over-
| heating issue, in which case add more fans or replace defective ones.
| Tip: Motherboard Monitoring Software:
http://mbm.livewiredev.com
|
| 6. A faulty power supply can cause STOP errors, random reboots,
| and black screen lockups. One way to test for that is to remove all
| extra adapters (network cards, extra RAM sticks, modem, scussi,
| sound card, unplug CD drives if not needed to verify CD), and then
| try the game again. If the problem's solved look into a 400 watt P/S.
|
| 7. Test your RAM using:
http://www.memtest86.com/memt30.zip
| after you extract that zip file, click on the README.txt file for the
| instructions on how to create the boot floppy to test your RAM.
|
| 8. Click Start / Control Panel /Administrative Tools / Event Viewer /
| Click the Applications listing on the left / in the right pane look for
| yellow or red symbols and doubleclick them to identify the problems.
|
| 9. Run Setup.exe on your Windows 98/Me/XP/2000 CD to reinstall
| Windows over itself without erasing your programs and data. Once
| everything works fine reinstall updates one at a time from:
|
http://windowsupdate.microsoft.com test the game after each update.
|
| --
| Cheers,
| Jimmy S.
|
| Additional Support Resources: My Zone.com Helpsite:
http://nibblesnbits.tk
| Microsoft Online Tech Support:
http://go.microsoft.com/fwlink/?LinkId=376
| Game FAQ's:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| My advice is donated "AS IS" without warranty; nor do I confer any rights.
| _________________________________________________________
|
| | Hi,
| | I recently bought a new pc, here are some of the specs
| | before I mention the problem:
| | Intel P4 2,8GHz HyperThreading, 800MHz FSB.
| | 512MB DDR RAM.
| | ATI Radeon 9600 PRO 128MB.
| | WD 80GB 7200rpm 2MB cache harddisk.
| | Albatron PX865PE PRO Motherboard.
| | DVD Player, CD-burner. And iiyama 19" monitor (1451).
| | Windows XP Home Edition.
| |
| | Now you think you'd be able to play like almost anything
| | on this system. And you can.....well at least for some
| | time (not long anyway) and then the game stops. For
| | example, Unreal Tournament; Black and White; Dungeon
| | Siege; Unreal Tournament 2003. I can install the games in
| | a normal way and it gives no errors. It also gives rather
| | often a message that says; GENERAL PROTECTION FAULT, or
| | something like Critical Error, this happens in Unreal. It
| | always happens when I'm playing and one can imagine how
| | annoying this can be..... I've updated everything, used
| | all the patches available, yet nothing seems to work. I
| | also tried searching lots of forums for help, but no one
| | seemed to have an answer although it occurs quite often!
| |
| | I'm sorry for the "big" story but I really hope someone
| | can help me, thanks in advance anyway!!
|
|
