FURTHER TO OUTLOOK NOT WORKING AFTER CLOSE - REOPEN

[its_my_dime]

Outlook Send / Receive will only work after reboot on the first opening. If
Outlook is closed and reopened, send/ receive doesn't work.

After closing, ctrl - alt- delete does NOT show Outlook is running.

Office (2003) has been REPAIRED. Windows XP. SP3 just installed.

Is there any history or reason for this problem?

Thank you.

 

[its_my_dime]

I note that, even if send/receive is disabled, I can still SEND individual
emails using the send button on the email.

F9 also doesn't work.

I still cannot RECEIVE because send/receive doesn't work.

After rebooting, everything works until I close Outlook.

 

[its_my_dime]

More info:

Tool - Send/Receive - Send/Receive Settings - Define Send-Receive Groups

Shows send all after reboot. Cannot access it at all after Outlook is
closed and reopened.

What controls this setting? Why does access to it disappear? How do I fix
it?

Thank you.

 

[its_my_dime]

This issue is with the send/receive group file that disappears when Outlook
is closed and reopened.

I have, based on research, deleted the outlook.srs file (it automatically
comes back) as well as creating a mirror "all" group in the send/receive
file.

Nothing seems to work. For whatever reason, access disappears when outlook
is closed.

Thoughts?

 

[its_my_dime]

I may have found the problem after extensive research.

Tools - options - other - advanced options - COM ad-ins.

Something called Itunes Outlook Addn.

I unchecked it and Outlook seems to be working.

I have no idea what the program does, but clearly Outlook works better
without it.

 

[Ben M. Schorr - MVP]

That has generally been my experience, yes.

--
--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com