Messages staying in Outbox until close and reopen

[HarveyCA]

I have one user, who continously has issues with messages getting
stuck in their Outbox. The addresses are well formed and correct. If
you hit Send/Receive, it just sits there saying preparing to send. If
I close and reopen the program, all of the messages are sent. We are
using Office 2003 Pro with all patches. Any help is appreciated

 

[Ben M. Schorr - MVP]

Is there a firewall or antivirus program running on that client machine?

Does this article help:
http://office.microsoft.com/en-us/outlook/HP011164681033.aspx

-B-

 

[HarveyCA]

The computer, like all others on the network, is running Symantec
Antivirus CE 10. I have turned off the email integration for that
computer as well as disabled the Windows Firewall.

 

[HarveyCA]

The computer, like all others on the network, is running Symantec
Antivirus CE 10. I have turned off the email integration for that
computer as well as disabled the Windows Firewall.





- Show quoted text -

bump