outlook says it cannot send message but it actually is repeatedly


C

Colin

when I hit send, message is sent to outbox (not Sent folder), popup message
reads preparing to send/receive, which then times out and a send/receive
error message is generated. however, the message is actually being sent, then
is resent in next send/receive cycles until I delete it from the outbox
 
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M

Milly Staples [MVP - Outlook]

Disengage any AV integration and Firewall integration. Also, enable
diagnostic logging and post the results here.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Colin asked:

| when I hit send, message is sent to outbox (not Sent folder), popup
| message reads preparing to send/receive, which then times out and a
| send/receive error message is generated. however, the message is
| actually being sent, then is resent in next send/receive cycles until
| I delete it from the outbox
 

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