function driver error msg when installing external hd

[B H]

Trying to plug and play a Buffalo DriveStation external USB hard
drive. Am running Win2K with SP4. When it installs, I get the
following message.
installation failed because a function driver was not specified for
this device instance.

I plugged the hd into a computer running Win XP and had no problems
with the drive. I also updated my USB drivers, but that didn't help
either.

Can anyone assist? Thank you!

 

[WinField]

Trying to plug and play a Buffalo DriveStation external USB hard
drive. Am running Win2K with SP4. When it installs, I get the
following message.



installation failed because a function driver was not specified for
this device instance.

I plugged the hd into a computer running Win XP and had no problems
with the drive. I also updated my USB drivers, but that didn't help
either.

Can anyone assist? Thank you!

Direct answer - no. But while you're waiting here, try Google web &
newsgroup searching.

I searched all day Sunday to finally solve my W2k / mother_board driver
problem. Be careful you install correct drivers - don't just shot_gun
various patches/upgrades.

I killed my W2k OS with an improper SYS driver install. Not even Safe
Mode would boot - had to restore a week old backup.

good luck,
winfield

 

[B H]

thanks for the comment. i've been looking, doesn't seem like an
obvious solution. if anyone else out there has any suggestions,
please pass them along.

 

[Steve Duff [MVP]]

This error can drive you completely insane. In my experience
there are three possibilities:

1) The USB port is miswired - this will cause the problem, as
will a failed device port.

2) You have the wrong USB device driver loaded (such as
Win9x). Getting these completely out to reinstall the correct
one can be a real challenge, and you will have to go
deleting the relevant .sys and .inf files.

3) You never figure it out. My digital camera USB port for
example: Worked perfectly for weeks, then suddenly started giving
this error. After two days of totally fruitless debugging, I paid $15
for a 9-in-1 reader and gave up. Better solution anyway.

Steve Duff, MCSE, MVP
Ergodic Systems, Inc.