C
crazygutgut
Hi, I was checking to see if anyone else has run across this problem an
if so, what they did to fix it. I have been using frontpage for m
website for 4 or 5 years, no problems. My host had a server problem
few weeks ago and since then, I am getting error messages. Here is th
"ticket" that is ongoing.
Showing Info for Ticket - Open
Question: Frontpage Extensions :: Errors When Publishing
Hi. Since last week's server problem, we have been unable to access ou
website through Frontpage. When we use the "open web" function, i
usually will ask the username and password for the website. Now i
gives the following error message: "Documents in this folder are no
available, The Folder may have been moved or deleted, or networ
problems may be preventing a connection to the server."
After this, I can still try to use the "open" button through Frontpag
and it says "The web server at "http://www.insertnamehere.com" does no
appear to have the FrontPage server extensions installed."
Checking through our control panel at hostrocket, it says that th
extensions are installed.
Thanks for any help!
On 2004-07-04 at 13:21:53, Support wrote: Hi there,
Frontpage extensions have been reinstalled on your account.
You should now be able to publish to the server using your
FrontPage software of your computer. If you have a dedicated
IP from us, you can publish to http://insertipaddresshere,
however if you do not you will have to wait until your
domain resolves to our servers then publish to
http://www.insertnamehere.com
Please be advised that using anything other than the
FrontPage software, including FTP, the File Manager and
Directory Protection, to publish or modify your site will
cause your server extentions to become corrupt. You should
be using one or the other, and NOT both. FrontPage offers
its own file transfer, and directory protection feature
which you should use, if needed. Please do not use subwebs;
subwebs are not supported and will cause corruption.
HostRocket Support On 2004-07-04 at 13:31:51, you wrote: Ok, it i
still giving the "following error
message: "Documents in this folder are not available, The
Folder may have been moved or deleted, or network problems
may be preventing a connection to the server."
But now after that , when I click open it says "Server
error, Frontpage security violation" and does not ask for a
username and password like it is supposed to.
Nothing besides Frontpage has been used to modify the
website.
On 2004-07-06 at 14:17:42, Support wrote:
The problem with your account has been fixed, we apologize
for any inconvenience this may have caused you. If you
have any other problems regarding this, please contact us
again right away.
HostRocket Support On 2004-07-06 at 19:35:56, you wrote: Hi, I am stil
having the same trouble as the last error
message I had earlier. I rebooted my computer just in case,
but it gives the same error messages.
And that is where I am at right now. The website is viewable, n
problems there.
Thanks for any advice/help
-
crazygutgu
if so, what they did to fix it. I have been using frontpage for m
website for 4 or 5 years, no problems. My host had a server problem
few weeks ago and since then, I am getting error messages. Here is th
"ticket" that is ongoing.
Showing Info for Ticket - Open
Question: Frontpage Extensions :: Errors When Publishing
Hi. Since last week's server problem, we have been unable to access ou
website through Frontpage. When we use the "open web" function, i
usually will ask the username and password for the website. Now i
gives the following error message: "Documents in this folder are no
available, The Folder may have been moved or deleted, or networ
problems may be preventing a connection to the server."
After this, I can still try to use the "open" button through Frontpag
and it says "The web server at "http://www.insertnamehere.com" does no
appear to have the FrontPage server extensions installed."
Checking through our control panel at hostrocket, it says that th
extensions are installed.
Thanks for any help!
On 2004-07-04 at 13:21:53, Support wrote: Hi there,
Frontpage extensions have been reinstalled on your account.
You should now be able to publish to the server using your
FrontPage software of your computer. If you have a dedicated
IP from us, you can publish to http://insertipaddresshere,
however if you do not you will have to wait until your
domain resolves to our servers then publish to
http://www.insertnamehere.com
Please be advised that using anything other than the
FrontPage software, including FTP, the File Manager and
Directory Protection, to publish or modify your site will
cause your server extentions to become corrupt. You should
be using one or the other, and NOT both. FrontPage offers
its own file transfer, and directory protection feature
which you should use, if needed. Please do not use subwebs;
subwebs are not supported and will cause corruption.
HostRocket Support On 2004-07-04 at 13:31:51, you wrote: Ok, it i
still giving the "following error
message: "Documents in this folder are not available, The
Folder may have been moved or deleted, or network problems
may be preventing a connection to the server."
But now after that , when I click open it says "Server
error, Frontpage security violation" and does not ask for a
username and password like it is supposed to.
Nothing besides Frontpage has been used to modify the
website.
On 2004-07-06 at 14:17:42, Support wrote:
The problem with your account has been fixed, we apologize
for any inconvenience this may have caused you. If you
have any other problems regarding this, please contact us
again right away.
HostRocket Support On 2004-07-06 at 19:35:56, you wrote: Hi, I am stil
having the same trouble as the last error
message I had earlier. I rebooted my computer just in case,
but it gives the same error messages.
And that is where I am at right now. The website is viewable, n
problems there.
Thanks for any advice/help
-
crazygutgu
