From Field autofill

[Kenny Stockman]

Howdy.

We have migrated from Exchange 5.5 to 2000 SP2. Clients use Outlook 2000
and Outlook XP.
We have a generic tech-support mailbox. In 5.5, Users used to be able to
open the email from the support box, hit reply, and THEIR name would
automatically be filled in on the From Field. Now, on Exc2000, hitting
reply in the support mailbox automatically puts "support" in the From Field
and not their name. Users have to manually put their name in the From
Field. Is there a setting to avoid this?

Thanks,
Kenny

 

[Lanwench [MVP - Exchange]]

This is a new featrure with Outlook XP - see www.ivasoft.biz for some add
ins that may help you.

 

[Kenny Stockman]

Ok, thanks.

"Lanwench [MVP - Exchange]"

This is a new featrure with Outlook XP - see www.ivasoft.biz for some add
ins that may help you.