Free & Busy information not available

[El Marko]

I posted something similar yesterday but I'm afraid I was unclear.

I have an Office XP user who wants to schedule a meeting , but can't see
anybody's free/busy info except for a stripe across the whole period
representing
"No Information".

Other users, however, can access this info with no
problem.

 

[Megan Kielman]

See KB 296192 and have them run the \cleanfreebusy switch.

 

[El Marko]

Nope, that didn't do the trick.

See KB 296192 and have them run the \cleanfreebusy switch.

 

[Alan]

Either:

Start>
Run>
outlook.exe /resetfolders (slightly more potent than
/cleanfreebusy)

or recreate the outlook profile (this seems to work with Outlook 2003)


alan