free/busy info sometimes not available for 1 user

[Amedee Van Gasse]

Outlook 2003
Exchange 2003

1 user claims (never trust a user) that his free/busy info isn't
available for other users (diagonal stripes) when his laptop isn't in
the docking station (not connected to the network). I call shenanigans
(it's St-Paddy's after all), but meanwhile I can observe that he
sometimes has free/busy info, and sometimes he hasn't. Without doing
anything.

Refresh: 15', period: 12 months.

Suggestions?

 

[Amedee Van Gasse]

Outlook 2003
Exchange 2003

1 user claims (never trust a user) that his free/busy info isn't
available for other users (diagonal stripes) when his laptop isn't in
the docking station (not connected to the network). I call shenanigans
(it's St-Paddy's after all), but meanwhile I can observe that he
sometimes has free/busy info, and sometimes he hasn't. Without doing
anything.

Refresh: 15', period: 12 months.

Suggestions?

I forgot to mention that I am not an Exchange admin, so I am unable to
execute any solutions that require server access.

 

[Amedee Van Gasse]

I forgot to mention that I am not an Exchange admin, so I am unable to
execute any solutions that require server access.

Also forgot to mention that /cleanfreebusy didn't help.