Formatting toolbar disappears randomly.

[mark baker]

My formatting tool bar disappears randomly when I create a
new email. I put it back and for a time it stays there
then other times it just does not appear when I try to
create a new mail.

I have installed all the Office service packs as well as
all the windows update.

Can anybody offer a solution?

Many thanks.

Mark Baker

 

[Jocelyn Fiorello [MVP - Outlook]]

Try renaming your outcmd.dat file to outcmd.old while Outlook is closed.
Outlook will rebuild the default toolbars the next time you open it. If
your toolbar locations "stick" after doing this, then you know it was the
outcmd.dat file causing the problem. Make sure to make a backup of the new
outcmd.dat file so you can restore it if you ever run into the same problem
again.

Note: If you're using Windows 2000 or XP, you'll need to search in hidden
and system folders to find the outcmd.dat file.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
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