Formatting in email replies

[Guest]

Even when replying to an email that was originally sent to me in HTML format,
I can't apply bold, underline, color or any other formatting in my reply. Am
I doing something wrong here or is Microsoft just retarded?

 

[Christian Goeller]

John, you wrote on Sat, 7 Jul 2007 12:28:01 -0700:

Even when replying to an email that was originally sent to me in HTML format,
I can't apply bold, underline, color or any other formatting in my reply. Am
I doing something wrong here or is Microsoft just retarded?

May it be that incoming mails will be converted to Plain-Text? See,
whether this option (Read as plain [or similiar; I am using a german
version of Outlook]) is enabled:

Tools | Options | Settings | E-Mail-Options

 

[Guest]

No. As I said, email sent to me is in HTML format. When I reply, Outlook does
not allow me to apply formatting. I don't understand this.

John, you wrote on Sat, 7 Jul 2007 12:28:01 -0700:

Even when replying to an email that was originally sent to me in HTML format,
I can't apply bold, underline, color or any other formatting in my reply. Am
I doing something wrong here or is Microsoft just retarded?

May it be that incoming mails will be converted to Plain-Text? See,
whether this option (Read as plain [or similiar; I am using a german
version of Outlook]) is enabled:

Tools | Options | Settings | E-Mail-Options

 

[Christian Goeller]

John, you wrote on Sat, 7 Jul 2007 14:26:01 -0700:

No. As I said, email sent to me is in HTML format. When I reply,
Outlook does not allow me to apply formatting. I don't understand
this.

When replying Outlook always uses the format of the original mail. Which
format does the mail have when you click onto the reply-button (Menu
"Format")? When it's HTML you should be able to format as you want. If
the format is HTML maybe Outlook's cache for forms is damaged. In that
case delete the file "FRMCACHE.DAT" (Outlook's form-cache), that you
find under

C:\Documents and Settings\%Username%\Local Settings\Application
Datas\Microsoft\FORMS

Then restart Outlook -- the file will be recreated -- and see if the
problem is solved.

Otherwise it might help creating a new profile:

Control Panel | Mail | Show Profiles