formatting hard drive

[Guest]

Hi
I’ve reformatted my laptop. I now have the situation where some things need
ironing out.
It’s forgotten how to hibernate.
It’s forgotten how to keep memory of how I leave my folders (i.e. the
contents stored in list form or icons… etc)
It’s forgotten how to function and decide quickly (requests I make to open
or close something take several minutes to happen)
The moment I physically connect the cable to access the internet several
things happen:
it gets lost / stuck (seems to go into a spin and doesn’t know how to get
out of it),
it continues to think about whether or not to open or close a window
(navigating is impossible),
it won’t let me shut down or restart (tells me I don’t have permission, of
all things!!!),
it continues to not know how to hibernate and either won’t start to or gets
stuck in the middle of its process
it also automatically shuts down in 60 seconds (some NT AUTHORITY takes that
decision, citing some lsass.exe something)
The list goes on.
Please Help.

 

[DL]

You apparantly ommitted to install your chipset & other system drivers, or
update win with security updates, or connect to the internet with a firewall
in place and as a result your PC is compromised with a virus

 

[Guest]

Thanks DL
next question(s): where to from here then? what would be my first step, and
second...?
"chipset" this is the first time I've heard this (please excuse my
ignorance, I am very computor illiterate). As for the drivers you mentioned,
I read the instructions on the CDs that came with my laptop and followed
those; it only mentioned placing the 3CDs in order when requested. I did get
a "drag and drop" CD, should I have placed that one in there too? and another
CD I don't recall at the moment nor have access to it right now. Perhaps I
was meant to have placed it too?!
updates; when, where, how...? please
please help again, and again I apologise for my ignorance.
thank you
Blue Symphony

:

You apparantly ommitted to install your chipset & other system drivers, or
update win with security updates, or connect to the internet with a firewall
in place and as a result your PC is compromised with a virus

 

[DL]

If you used all your windows restore cd's then one was probably labeled
drivers or similar, in which case you will have installed the neccessary
laptop hardware drivers.
Depending on the age of your recovery cd's winxp may have been an early
edition, in which the windows firewall was switched off by default, hence
you were infected with the 'w32 blaster worm' at the very least.

You have two options
1) Use your restore cd's to start off with a clean installation
2) Attempt to clean up your system

1) Once restored & your network connection created, disconnect immediately
(pull out your network lead if neccessary), and in network connections
(Start>Connect To>Show All)
Change windows firewall to enabled
Once firewall enabled for this connection reconnect, in Help select Task
'Windows Update'
Once this has run there will probably be a large number of Critical Updates,
my preference is to select batches of 10 to download / install. Some can be
only downloaded individually.
After installing your PC may be required to reboot, continue the update
process untill you have downloaded all the critical updates. Do NOT install
any driver updates.

1A) Since you have on line access visit;
http://www.microsoft.com/downloads/...be-3b8e-4f30-8245-9e368d3cdb5a&DisplayLang=en
Download, burn to cd
Then after restoring your Laptop with the cd's use this cd to update to sp2
Then enable your connection, the firewall should then be enabled by default,
check it, visit 'windows update' install all critical updates

2)As soon as you get the NT Authority msg
Start>Run
type 'shutdown -a' (without quotes) click OK
This will stop the system shutting down
Visit 'windows Update' download & Install critical updates as before
Next visit www.symantec.com and run an online scan, assuming the scan
removes any virus, then install and update your antivirus application.

See how you progress with that.

 

[Poprivet]

http://www.theeldergeek.com/xp_home_install_-_graphic.htm

2 pages; don't ignore the second page.