G
Guest
Hi, I’m a newcomer here.
I bought my laptop 5-6 yrs ago; it came with Windows XP - Home. I blindly
accepted any upgrades offered whilst online (I admit it, I’m computer
illiterate). A long time ago the CD burner / reader continued reading but
refused to burn any CDs for me. It decided to fix itself (somehow) because
one day I’d forgotten it didn’t work and burned one (only to remember a short
time later).
Well, it happened again only this time I wrote to Support Microsoft. They
gave me instructions which I followed, alas to no avail. They mentioned the
upgrades I’d downloaded had affected the system (which also stopped me from
doing my internet banking from my computer; I’ve had to go to a cyber-café to
do it since).
I’ve decided to format the hard drive, something I’ve never done before, but
reading the CDs that came with the machine they say to simply install the 3
of them in order and to follow the instructions.
My question… if I format, do I lose the XP also? If so, is there some way of
recuperating it???... because I wasn’t given any Windows XP disc when I
bought it; nor did I know enough to ask for one at the time. Am I forced to
buy a whole new disc to reload the machine with the system? If so, any
suggestions as to which could be the best, or most suitable (XP or other)???
Any help, any suggestions… would greatly be appreciated.
Blue Symphony
I bought my laptop 5-6 yrs ago; it came with Windows XP - Home. I blindly
accepted any upgrades offered whilst online (I admit it, I’m computer
illiterate). A long time ago the CD burner / reader continued reading but
refused to burn any CDs for me. It decided to fix itself (somehow) because
one day I’d forgotten it didn’t work and burned one (only to remember a short
time later).
Well, it happened again only this time I wrote to Support Microsoft. They
gave me instructions which I followed, alas to no avail. They mentioned the
upgrades I’d downloaded had affected the system (which also stopped me from
doing my internet banking from my computer; I’ve had to go to a cyber-café to
do it since).
I’ve decided to format the hard drive, something I’ve never done before, but
reading the CDs that came with the machine they say to simply install the 3
of them in order and to follow the instructions.
My question… if I format, do I lose the XP also? If so, is there some way of
recuperating it???... because I wasn’t given any Windows XP disc when I
bought it; nor did I know enough to ask for one at the time. Am I forced to
buy a whole new disc to reload the machine with the system? If so, any
suggestions as to which could be the best, or most suitable (XP or other)???
Any help, any suggestions… would greatly be appreciated.
Blue Symphony