Forced to ftp via command prompt

[El Marko]

XP SP2 users with Windows firewall disabled that are outside of our network
cannot connect to our ftp site using Windows Explorer or IE. However, when a
command prompt is used, they connect right away.

I am positive there is something inherent to XP SP2 (other OS's report no
issues) that our Cisco firewall is blocking, but what could it be? Plus,
isn't a command prompt just a different interface of the OS?

Has anyone encountered this?
mm

 

[Pegasus \(MVP\)]

XP SP2 users with Windows firewall disabled that are outside of our network
cannot connect to our ftp site using Windows Explorer or IE. However, when a
command prompt is used, they connect right away.

I am positive there is something inherent to XP SP2 (other OS's report no
issues) that our Cisco firewall is blocking, but what could it be? Plus,
isn't a command prompt just a different interface of the OS?

Has anyone encountered this?
mm

This is incorrect. I can FTP either from a Command Prompt
of from IE, both on Win2000 or from WinXP SP2. If you can't
then I suggest that the problem is at your end. Posting full
details might let someone work out your problem.

 

[David Candy]

FTP doesn't do pasv
http://slacksite.com/other/ftp.html

 

[Kurt]

Try changing the IE settings to "use passive" if unchecked, or uncheck the
box in advanced properties.

....kurt

 

[El Marko]

I think I stated everything clearly. Inside our LAN, no one has a problem.
But outside our LAN, many users with XP SP2 can't ftp to our site using IE
or Explorer.

 

[Enkidu]

You left out quite a lot, like the configuration of your network. OK you
have a Cisco firewall, and I presume that the Cisco does NAT to allow
the FTP in, and at some time or other someone has configured the
firewall to allow this. But I'm just guessing.

You are probably having problems related to Active versus Passive FTP:
(David Candy also posted this excellent reference).

http://slacksite.com/other/ftp.html

The above may help.

You say: "isn't a command prompt just a different interface of the OS?"

Well, yes and no. Each is an interface to the FTP 'service', but they do
it in different ways - think of it as passing different parameters to
the FTP 'service'.

Cheers,

Cliff

 

[El Marko]

Cliff

I suppose you're right about leaving out info. But you put it much better
than he did.
mm

 

[Guest]

Hi El, I am running into the same problem. Just curious if you have gotten
this solved and would mind sharing the solution.

Thanks