follow up

  • Thread starter Thorsten Schollmeyer
  • Start date

T

Thorsten Schollmeyer

Hi,

i´ve got a problem with outlook 2k3. The follow Up function has changed.
In the past we use the follow up to remind us on this mail.
but now when we set a follow up, the receiver of the mail gets the
reminder. Did anyone now about this?

Kind regards

Thorsten
 
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F

Francine Otterson [MVP - Outlook]

Thorsten,

Meeting reminders are forwarded to invitees but follow-up Flags on meetings
are not. I did some test on emails, forwarding and replying that had
follow-up reminders set-up on them and they were not forwarded. Did I miss
something in your explanation below?

--
Regards,

Francine Otterson
President, San Diego Outlook User Group
MVP - Microsoft Outlook
 
T

Thorsten Schollmeyer

Hi Francine,

we use the follow up´s to remind us to a question we send to one of our
costumers, to ask about the issue after one week.

We send a mail to them and set a follow up flag. And after a week
Outlook should remind us about this mail. In the Past this works fine
with o2k3 but i think after an update theres something changed.

Any Ideas?

Regards

Thorsten
 
F

Francine Otterson [MVP - Outlook]

Good Day,

Basically, you are not receiving reminders on follow-up flags, correct? Are
you still running Outlook 2003 or 2007?

Remember the follow-up flag on email will only show up as a reminder on the
original system. Meaning if I have an email and I flag it for follow-up I
will get the reminder when but if I forwarded or reply that message the
follow-up reminder will not forward with the message.

If the reminders are not appearing on the emails you setup for follow-up
then I would do the following: Office and Windows updates, Run Detect and
Repair and if necessary run the cleanreminders fix
http://www.outlook-tips.net/howto/commandlines.htm

--
Regards,

Francine Otterson
President, San Diego Outlook User Group
MVP - Microsoft Outlook
 
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T

Thorsten Schollmeyer

Hi,

Outlook 2003

when i Create a new mail, set a follow up Flag, send the mail, the
follow up comes up on the receiver of the mail machine. Not on my computer.

in the past the reminder comes up on my machine
 

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