Folder not found

[RRiness]

I have a new pc. It came with Office 2003 trial installed, and I have Office
XP already. I removed Office 03, and installed Office XP... and Outlook
won't run properly. When I start Outlook I get a message 'Unable to open
specified folder. Do you want to open system folder?' I tried uninstalling
Outlook XP, and reinstalling; uninstalling Office XP and reinstalling, and
still have Outlook giving same message. I searched the knowledge base using
the message and got references to Outlook 97 and Exchange server (that
didn't apply); how can I resolve?

This is a home pc, without exchange server, running winxp sp2, using a
wireless network. Everything else is OK. Thanks in advance.

 

[Peter]

Did you try importing your pst file or placing your pst file in the
corect folder?
office xp point to a different folder than office 2003.

Peter

 

[RRiness]

I'm not importing or using an existing file...

 

[Milly Staples [MVP - Outlook]]

Create a new mail profile here: Control Panel->Mail Icon->Show
Profiles->New. Do not copy the old corrupt profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, RRiness asked:

| I have a new pc. It came with Office 2003 trial installed, and I have
| Office XP already. I removed Office 03, and installed Office XP...
| and Outlook won't run properly. When I start Outlook I get a message
| 'Unable to open specified folder. Do you want to open system folder?'
| I tried uninstalling Outlook XP, and reinstalling; uninstalling
| Office XP and reinstalling, and still have Outlook giving same
| message. I searched the knowledge base using the message and got
| references to Outlook 97 and Exchange server (that didn't apply); how
| can I resolve?
|
| This is a home pc, without exchange server, running winxp sp2, using a
| wireless network. Everything else is OK. Thanks in advance.

 

[RRiness]

I'll give that a try. Is there anything setting-wise that I should avoid or
ensure? Thanks for your help.